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1800 316 658
1800 316 658
Start Your Data Recovery

Data Recovery by Device

Laptop Data Recovery

Laptops are meant to travel. Unfortunately, this means a higher risk of physical and logical damage resulting in data loss. If your laptop is missing data, we can help! Our team of experts will exhaust all resources to get your data back.

Recovery on all types of laptops.

Laptop failure can be caused by a physical hardware failure, a power surge or an overheating of the hard drive. Ontrack teams can overcome these problems to extract and recover data from your laptop.

Laptop data recovery solutions

Successful laptop data recovery from the experts.

If there is a solution to your laptop data loss, our experts will find it.

Ontrack has been performing successful data recoveries for 35 years. Our data recovery engineers have over 1,400 years of combined experience and are able to customize data recovery solutions to overcome your loss.

Why Ontrack Data Recovery?

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Learn More

Laptop Data Recovery Services

Customized laptop recovery

Every data loss is unique, but we have the ability to customize our service to meet all of our customer's needs.

Experienced laptop data recovery for:

  • All operating systems
  • Any make, model or brand
  • All generations of drives
  • All causes of data loss

 

Laptop recovery

Following these tips will increase the likelihood of success for your laptop recovery.

If your laptop drive is failing:

  • Turn off the laptop immediately
  • Do not restart the laptop
  • Do not install or re-install any software
  • Do not shake, disassemble, remove or attempt to clean a suspected damaged hard drive
  • Do not use file recovery or other utility software to attempt to repair a damaged or failed drive
  • Do not attempt to dry a wet laptop
  • Never attempt to operate any visibly damaged devices

When in doubt, talk with an Ontrack expert!

We recover from all types of laptop data loss scenarios.

Gray-Laptop Recovery 2 Hardware Failures

Hardware Failures

  • Overvoltage
  • Fall
  • Liquid damage
  • Fires, floods
Gray-Laptop Recovery 3 Software Failures

Software Failures

  • No boot up
  • Software bugs and errors
  • Incorrect stops
  • Data overwriting
Gray-Laptop Recovery 4 Human Errors

Human Errors

  • Accidental deletion of files
  • Reinstalling the system
  • Partition deleted
  • Accidental reformatting
  • Overwriting files

What Our Customers Say About Our Data Recovery Services

4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.

1800 316 658 Start Your Data Recovery

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 until completion

Priority

Priority

Average of 2-3 business days

Standard

Standard

Average of 7-10 business days

1800 316 658 Start Your Data Recovery

Frequently Asked Questions

Can you retrieve data from my water damaged laptop?

The severity of damage must be assessed prior to providing a specific plan of data recovery from any device. However, if the device is presented to Ontrack in time, our engineers can successfully recover data from water damaged laptops.

What is included in the free evaluation report?

Your free, no-obligation evaluation report will provide an estimate of how much of your data we expect to recover, how long we think the recovery will take, and how much it will cost. There are no hidden costs, and we aim to have the report with you within 24 hours.

How will my recovered data be returned to me?

Upon completion, your recovered data will be extracted onto an encrypted external drive and shipped to you.

Is there a charge for shipping?

No, Ontrack pays the cost of shipping to our facilities. For your convenience, we email you a prepaid shipping label to attach to your box. Simply drop it off with your local shipping office, or schedule a pickup at your location.

How will my recovered data be organised?

Our goal is to restore your files to as close to their original folder structure as possible. However, there are some cases where irreparable damage to the media or directory prevents us from delivering a perfect file structure. In these situations, we organise your recovered files by their file type such as spreadsheets, word processing, presentations, etc.

Resources from the Blog

7 April 2025 6:39:09 AM

How to Recover Files After Formatting

When accidental formatting occurs, it's best to immediately disconnect the storage device to prevent any unintended writ

7 April 2025 6:38:44 AM

How can I recover data from a computer that won't boot?

There are several possible causes of start-up problems. Your computer may no longer start up. Or the PC may turn on, but

7 April 2025 6:26:12 AM

Ontrack to the Rescue: Mac Data Recovery

First, There Was a Fire

Related Data Recovery Services

Hard Drive Recovery

Retrieve lost data from any model, brand, or operating system.

External Hard Drive Recovery

Regain access to critical files and other lost data from a hard drive.

SSD Recovery

Recover data from any make, model, or brand of solid-state drive (SSD).

RAID Recovery

Repair, recover, and reconstruct RAID data that has become inaccessible.

Flash/Memory Card Recovery

Recover lost files, photos, and other data from any flash memory device.

Ransomware Recovery

Rely on expert help to recover ransomware-encrypted data.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

40

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts!

Start Your Data Recovery
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KLDiscovery Ontrack Pty Ltd, Suite 9, 28 Donkin Street, West End, Brisbane, QLD 4101, Australia (see all locations)

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