Laptops are meant to travel. Unfortunately this means a higher risk of physical and logical damage resulting in data loss.
If your laptop is missing data, Ontrack Australia can help! Our experts will exhaust all resources to get your data back.
Successful laptop recovery from the experts
If there is a solution to your laptop data loss our experts will find it. Ontrack has been performing successful data recoveries for almost 30 years. Our data recovery engineers have over 1,400 years of combined experience and are able to customize data recovery solutions to overcome your loss.
Professional laptop recovery from the experts
We recover data from devices that other companies deem unrecoverable!
Ontrack has been the world leader in data recovery for over 30 years. Our data recovery engineers have over 1,400 years of combined experience and are able to customise tools and solutions to get your data back.
- All operating systems
- Any make, model or brand
- All generations of drives
- All causes of data loss
Every data loss is unique, but we have the ability to customize our service to meet all customer needs.


If your laptop is failing:
- Turn off laptop immediately
- Do not restart laptop
- Do not install or re-install any software
- Do not shake, disassemble, remove or attempt to clean a suspected damaged hard drive
- Do not use file recovery or other utility software to attempt to repair a damaged or failed drive
- Do not attempt to dry a wet laptop
- Never attempt to operate any visibly damaged devices
- Contact data recovery specialists immediately
Following these tips will increase the likelihood of success for your laptop recovery.
We can help with any laptop data loss scenario
Hardware failures
- Power surge
- Knocks and drops
- Liquid damage
- Fire or flood damage
Software failures
- Not booting up
- Software bugs and errors
- Computer has frozen
- Data overwriting
Human errors
- Accidental deletion of files
- Reinstalling the system
- Partition deleted
- Accidental reformatting
- Overwriting files

Experienced laptop recovery for:
- All operating systems
- Any make, model or brand
- All generations of drives
- All causes of data loss
Every laptop data loss is unique, but we have the ability to customize our service to meet all customer needs.
Laptop recovery tips
Following these tips will increase the likelihood of success for your laptop data recovery:
- Turn off laptop immediately
- Do not restart laptop
- Do not install or re-install any software
- Do not shake, disassemble, remove or attempt to clean a suspected damaged hard drive
- Do not use file recovery or other utility software to attempt to repair a damaged or failed drive
- Do not attempt to dry a wet laptop
- Never attempt to operate any visibly damaged devices
When in doubt, contact us for professional advice about your situation.

The Ontrack data recovery process
We'll ensure that you are informed every step of the way so that you have complete peace of mind. You have our 100% support from initial consultation to job completion.
They don't call us the world leader for nothing. Join over a half million people and businesses who have trusted Ontrack to recover their data.
Start recovering your data!
Contact our team of experts. Ontrack Australia accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.
DIY data recovery
If your storage device is working properly and without signs of physical damage, DIY data recovery can be an option. Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.
Hard drive & solid state drive
Expert data recovery for HDD and SSD - Ontrack performs hard drive data recovery from any make, model, brand or operating system and have experience with all data loss scenarios.
Start your data recovery now with a free consultation.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.