Expert Apple data recovery services for Mac and iOS devices.
Ontrack is globally authorised by Apple to provide data recovery services for all Mac and iOS devices. Apple customers receive free shipping and free evaluations, plus a 10% discount on our data recovery services.
Ontrack and Apple data recovery
Ontrack is the world’s leading data recovery provider and has been authorised by Apple since 1999.
With 35 years of industry experience and 22 laboratories worldwide, we recover data in certified ISO 5 cleanroom environments from all types of media – hard drives, SSDs, fusion drives, Macs, iPhones, and iPads.
As an Apple customer, you can benefit from:
- An exclusive 10% discount on data recovery services
- Free collection of your Apple device, from any UK location
- Preservation of your Apple product warranty
- Free comprehensive evaluations
- No recovery, no fee policy
- No hidden charges
- Access to our expert Apple Certified Technicians
- Complete end-to-end security and peace of mind
Expert Apple data recovery services
Ontrack can recover lost, deleted, corrupt, or damaged files from your iMac, MacBook, iPhone, iPad, Time Capsule, or any other Apple device.
Our team of data recovery experts include Apple Certified Macintosh Technicians (ACMTs) and Apple Certified iOS Technicians (ACiTs). They routinely recover inaccessible emails, texts, photos, contacts, videos and any other data types from Apple devices that have suffered file system corruption, physical damage, file deletion, liquid or fire damage. Ontrack’s global R&D team have specialist knowledge of Apple products and have developed hundreds of proprietary software tools to ensure that we can recover data from Apple’s entire line of products, including the latest models. Combined with years of experience, advanced software tools and industry partnerships, Ontrack’s engineering team is unrivalled in its capabilities, expertise, and success.
Our data recovery process
Four simple steps to get lost data back from your Apple device:
Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.
Within a few hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.
With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.
Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.
How fast do you need your data back?
We understand the urgent need to recover data and offer service levels to meet your needs.
StandardAverage of 7-10 business days
PriorityAverage of 3-5 business days
EmergencyAverage of 24 hours
Our initial consultation is always free. We work closely with our customers to provide an overview of our recommended course of action, the outlook for success, timing, and costs involved. Customers are never charged until they approve a documented path forward for their data recovery job. Estimates for evaluations and recovery can vary depending on customer urgency, device type, capacity, number of files, transfer speeds, and complexity of the data loss situation.
The data recovery process.
From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software in any data loss situation – from simple to the most complex and catastrophic.
Start your data recovery now with a free consultation.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.