SSD recoveries require special knowledge to avoid further damage and data loss. Our team is experienced in full data recovery from SSDs.

We use proprietary tools and techniques in our ISO-5/Class 100 cleanroom environments to retrieve your data. Many say that it cannot be done, but Ontrack has recovered from all types of data loss on SSDs.

We recover from any make, model or brand of SSD

Our close collaboration with all major manufacturers, combined with the world’s largest R&D engineering team, allows us to create solutions for SSD data recoveries from individual drives to enterprise storage systems.

SanDisk®Samsung®PNY Technologies®
Western Digital®Micron®Crucial®
OCZ® TechnologyKingston Technology® Transcend®

Our SSD solution set is too large to list them all.
Please contact our experts if you don't see your brand listed.

SSD data recovery pricing

Send us your SSD and receive a free data recovery evaluation report and quote within 24 hours** Our quotes are inclusive of GST, new backup media for your recovered data and return shipping*.

Data Recovery from $550 (including GST)

**For single SSDs
*Return shipping up to 3kg

Our transparent service means you only pay if we can recover your data.


Typical causes for SSD data loss

Unlike hard disk drives, solid state drives store data in flash memory chips. Data loss can occur with SSD storage devices due to physical damage to the flash chips and how data is logically stored on them. Here are some common failure types with SSD drives:

Here are some common failure types with SSD drives:

  • Electronic component failure
  • Controller chip failure
  • Flash cell degradation from natural use
  • Power surges or failures
  • Damage to printed circuit boards
  • Damage to connectors
  • Data corruption after firmware updates

Additionally, SSD storage devices are not immune from traditional data loss events such as human error, computer viruses, natural disasters, and software/program corruption.

Our SSD expertise

Our experts can overcome technical challenges that are unique to SSD and flash technology, such as decoding complex SSD data structures for individual brands, specialised controller chips, and many other SSD specific issues.

We have developed data reconstruction programs that will identify, separate and reassemble your SSD memory so that your files or data can be extracted.

Expert SSD Recovery

Encrypted SSD data recovery

Encrypted SSD data – we can recover it!

Security is a major concern for individuals and businesses, and as a result many SSDs use either hardware or software based encryption. At Ontrack, we apply our proprietary 'decryption on the fly' process to drastically reduce the time it takes to decrypt and recover your data.

We require the encryption credentials such as a user key, password, passphrase, or encryption software key file in order to decrypt the data. Ontrack engineers also work with companies that utilise a challenge/response methodology for providing the decryption credentials for their environment.

How long do SSDs last?

It is clear that SSDs last longer than expected, using this storage medium still poses a serious threat: Recovering data from failed SSDs is still more challenging for data recovery service providers and its experts than those with magnetic plates (HDDs).

Getting access to the device is often difficult: When the SSD controller chip is broken, access to the device and the storage chips is impossible. But how long do SSDs last?

SSD data recovery experts

The data recovery process.

From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software in any data loss situation – from simple to the most complex and catastrophic.

Join over a half million people and businesses who have trusted Ontrack to recover their data.

DIY data recovery

If your storage device is working properly, without signs of physical damage, DIY data recovery can be an option. Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.

Learn more about DIY Recovery
DIY data recovery software


Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

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