Expert data recovery services for Western Digital customers

Receive a FREE Evaluation Plus a 10% Discount on all Ontrack Data Recovery Services and Software!

Benefits for Western Digital customers

Thanks to our global partnership, we are proud to offer Western Digital customers the following benefits:

  • Free collection of your device 
  • Free evaluation of your Western Digital product
  • Free data recovery consultation and 24/7/365 global support available
  • An exclusive 10% discount off our data recovery services
  • Fixed pricing, with no hidden charges
  • Data recovery services performed by expert engineers
  • No recovery, no fee policy
  • Complete end-to-end security and peace of mind
Start your recovery
Western Digital Device Recovery

Data recovery service experts

Why choose Ontrack?

  • We are a Western Digital Platinum Data Recovery Service Provider
  • We've been recovering data since 1985
  • 22 state-of-the-art data recovery labs around the world
  • Over 500,000 successful data recoveries and counting
  • Over 1,400 years of combined data recovery experience
  • We offer different service levels depending on how quickly you'd like your data back
Begin your recovery

Our data recovery process

Four simple steps to get lost data back from your Western Digital device:

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Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

 

Evaluation

Within a few hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.


How fast do you need your data back?

We understand the urgent need to recover data and offer service levels to meet your needs.

Standard

Average of 7 business days

Priority

2-3 business days

Emergency

Average of 24 hours

Our initial consultation is always free. We work closely with our customers to provide an overview of our recommended course of action, the outlook for success, timing, and costs involved. Customers are never charged until they approve a documented path forward for their data recovery job. Estimates for evaluations and recovery can vary depending on customer urgency, device type, capacity, number of files, transfer speeds, and complexity of the data loss situation.

The data recovery process.

From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software in any data loss situation – from simple to the most complex and catastrophic.

Join over a half million people and businesses who have trusted Ontrack to recover their data.


   

Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

Additional comments

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: 0508 872 259

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