Tape restoration experts

Tape restoration services for any tape format.

We can help you restore and extract data from archive tapes to meet even the strictest of deadlines, even if your tapes are corrupted, broken or inaccessible.

0508 872 259 Begin your recovery

Our capabilities

We understand that modern IT departments are busy. When an urgent archive restore request comes in, the pressure can start mounting to turn it around quickly, amongst everything else! We can help you alleviate common tape restoration headaches and meet even the strictest of deadlines.

If you need to quickly restore information from your tape archives, we can help.

Targeted restores

Looking for a specific file? Our granular search capabilities enable you to restore exactly the data you need to the format of your choice.

Lightning speed

No matter how short the time frame, we can help you. We can work 24/7/365 to restore your data so you can meet even the tightest of deadlines.

Any tape type

We can recover and extract data from any tape media, regardless of the backup system that was originally used.

Cloud migration

We can prepare the extracted data, such as email, to formats ready for importing into your cloud environment.

How it works

We use a project based approach tailored to your exact requirements. A usual tape restoration project can include:

Recovery of inaccessible data
Replication and de-duplication
Catalogue and indexing reports for future data mapping
Development of custom software and tools
Conversion of your legacy media in a secure, efficient and cost effective manner
Accurate bit for bit copy of the source data, supplied back to you in the required format

All of these steps are flexible and can be adjusted to suit your needs, particularly when the delivery deadlines for data restores are very tight.

Any tape format

From reel-to-reel to the latest LTO tapes, we can cater for any type of magnetic storage, no matter how new or old the technology is.

Even if your media is damaged, our engineers can help using proprietary tape recovery techniques. Here are just some of the tape formats we support, in any generation. Can’t see yours? Don’t worry, we can still help you.

Reader	Tape	Tape Capacity
IBM 3500 Series	3500 MP Series	5 to 700 GB
Sony AIT Series \| SAIT Series	8mm (AIT)	35 to 500 GB
Oracle (formerly StorageTek) 9800 Series \| 10000 Series	9800 Series 10000 Series	40 to 1,000 GB
Quantum DLT Series \| SDLT Series	DLT Series SDLT Series	80 to 800 GB
Tandberg Data DAT Series \| LTO Series SLR Series \| VXA Series	4mm, 8mm (MP) Ultrium (generation 1-5) SLR VXA	38 to 6000 GB
Quantum, HP, Sony DDS Series \| DAT Series	DDS 4 mm	20 to 40 GB
IBM, HP, Quantum, Sony LTO Series	Ultrium (generation 1-6)	200 to 6000 GB

Any backup system.

Our expertise doesn’t end with tape; we also provide additional services to assist with the migration of backup systems:

ARCserve^®	Veritas NetBackup^™	Veritas Backup Exec^™	Microsoft^® Backup
Catalogic^®DPX^™	Retrospect^®	CommVault^®	Data Protector
IBM^®	TapeWare	UltraBac	EMC^®

We support any backup software, so if you don’t see yours here we can still assist you.

Your data security is our priority

We’re trusted by thousands of organisations every year with even the most sensitive data.

We can provide you with:

Full chain of custody
Strict security protocols
Data returned on encrypted media
Secure courier service
Disposal of end of life media to government standards

Tape restoration and recovery specialists

Trust the tape experts

Ontrack can help you with any tape project, no matter how complex.

World leading data management services and software since 1985
International coverage with laboratories across the globe for multi-site / jurisdiction cases
24/7/365 availability
Over 30 years of technical experience and R&D capabilities to solve even the most challenging tape situations
Proprietary software tools that work independently of backup infrastructure/software
Strict security policies with chain of custody if required

Join over a half million people and businesses who have trusted Ontrack to recover their data.

Get a free consultation

Find out how our tape solutions can help you take back control of your archive data.

Tape restoration