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Ontrack EasyRecovery FAQs

Do you have questions about our do-it-yourself data recovery software, Ontrack EasyRecovery? Be sure to use our Ontrack EasyRecovery FAQs!

How do I download free USB flash drive recovery software?

I’ve accidentally deleted photos from my USB flash drive – can they be recovered?

I am using the trial version.  How can I be sure Ontrack® EasyRecovery™ for Windows will recover my files?

Can I recover my deleted data from the RAID drive?

My RAID array has been severely corrupted and is unable to rebuild. Can I recover data from the array using the Ontrack EasyRecovery Technician software?

Do I need the RAID controller card to recover data from the RAID drives?

What should I do if the software fails to create a likely RAID reconstruction candidate and no volume is found?

Do I need all the member RAID drives for performing data recovery from a RAID array?

Is it possible to recover data from a reformatted RAID 5 volume?

Does Ontrack EasyRecovery recover data from my damaged NAS?

Do all the member RAID drives are required to recover data from a RAID array?

Does Ontrack EasyRecovery Technician for Mac support RAID data recovery?

Can Ontrack EasyRecovery Technician recover data from a logically or physically damaged hard drive?

Can I recover photos and videos from a corrupted or damaged SD card?

When I insert my camera SD card to my PC, it says, ‘The disk is not formatted, do you want to format it now?’ How do I get back my photos?

My hard drive is physically damaged. Can this software recover my photos from it?

My system does not recognize my SD card. Can I recover pictures from it using Ontrack EasyRecovery Photo Professional?

Why do I get a "No Files Found" message after scanning a hard drive or other data storage device with Ontrack® EasyRecovery™ for Windows?

Why do I get a "Not Enough Space on Destination" message in Ontrack® EasyRecovery™ for Windows?

My Ontrack® EasyRecovery™ license activation code isn't working.


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Ontrack EasyRecovery Blogs

31 October 2017 by Mikey Anderson

In this post we’ll show you how to recover data from a formatted device, including lost data from HDDs, SSDs, SD cards and USB sticks.

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19 October 2017 by Mikey Anderson

Learn how to use Ontrack EasyRecovery, a DIY data recovery software tool, to recover lost or deleted files from your data storage media.

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13 December 2016 by Michael Nuncic

Find out the top 6 things to do (or not) before and after you suffer a data loss in a RAID-based storage array for the best chance of getting your data back.

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04 November 2016 by Matt Prince

In this guest post from Blancco Technology Group we explore 6 ways to delete files from a Microsoft Active Directory to help improve your company’s security.

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29 September 2015 by Mikey Anderson

Find out how to set up, use and activate the Ontrack EasyRecovery software, which can be used for DIY data recovery.

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06 February 2015 by Mikey Anderson

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23 April 2014 by Michael Nuncic

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14 March 2014 by Mikey Anderson

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11 March 2014 by Mikey Anderson

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07 March 2014 by Mikey Anderson

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25 October 2013 by Miriam Gandia-Roca

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Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

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By submitting this form you acknowledge that:
  • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Global House, 1 Ashley Avenue, Epsom, Surrey, KT18 5AD.
  • If we are unable to recover your data or you do not go ahead with the recovery, we are able to securely destroy your media. If you would like it returned to you the cost would be £9.60 (inc. VAT) for UK shipping.
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