We can recover lost data from your desktop computer, no matter what the situation.

IT professionals and technology users trust us for their most challenging desktop recovery scenarios.

Data recovery services for desktops

Our hardware, software and system engineers, along with dedicated customer service and data recovery specialists, provide manufacturer recommended recovery services for desktops.

We offer multiple data recovery service options for recovering lost or inaccessible data from desktops, including:

  • Any operating system
  • Any make, model or brand
  • Any generation of drives from oldest to the very latest
  • All causes of data loss - from simple to the most complex and catastrophic data loss situations, including forgotten or lost passwords, viruses, natural disasters, accidental deletion, system crashes, corruption, hardware failure and more
Desktop data recovery experts

We can recover from any type of data loss

 



Hardware failures

  • Power surges
  • Knocks, drops
  • Power failure
  • Liquid damage
  • Fires, floods...


Software failures

  • Corruption
  • Software bugs and errors
  • Power failure
  • File system damage
  • Data overwriting...



Human error

  • Accidental deletion of files
  • System reinstall
  • Partition deleted
  • Accidental reformatting
  • Overwriting files...
Desktop data recovery services

Signs of desktop failure

If your desktop starts to make grinding or clicking noises, or it becomes unresponsive, follow the below tips:

  • Turn off computer immediately - further operation may damage data beyond repair
  • Do not restart computer
  • Do not install or reinstall any software
  • Do not shake, disassemble, remove or attempt to clean a suspected damaged hard drive - improper handling may cause more damage
  • Do not use file recovery or other utility software to attempt repair for a damaged or failed drive
  • Do not attempt to dry a wet computer
  • Never attempt to operate any visibly damaged devices
  • Contact the specialists at Ontrack immediately

Following these tips will increase the likelihood of success for your desktop recovery.

+44 (0)1372 741 999

The data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

Join over a half million people and businesses who have trusted Ontrack to recover their data.


 

Start recovering your data!

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.

+44 (0)1372 741 999

DIY data recovery

If your storage device is working properly and without signs of physical damage, DIY data recovery can be an option. Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.

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Hard drive & solid state drive

Expert data recovery for HDD and SSD - Ontrack performs hard drive data recovery from any make, model, brand or operating system and have experience with all data loss scenarios.

HDD recovery SSD recovery


We’ll collect your device and perform an evaluation, free of charge

To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD), mobile phones and tablets is four hours*, and within 24 hours for RAID systems*.

  • Data recovery for mobile phones starts from £300 + VAT
  • Data recovery for single hard drives starts from £399 + VAT
  • A free evaluation may not be possible for deleted data/formatted media

*These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or if you need further assistance, please contact us on +44 (0)1372 741 999.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

1. Contact details

2. Shipping details

Would you like to start your FREE evaluation and arrange a FREE pick up?:
Complimentary shipping is not available in your country.
By submitting this form you acknowledge that:
  • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Global House, 1 Ashley Avenue, Epsom, Surrey, KT18 5AD.
  • If we are unable to recover your data or you do not go ahead with the recovery, we are able to securely destroy your media. If you would like it returned to you the cost would be £9.60 (inc. VAT) for UK shipping.
  • You authorise Ontrack to begin the evaluation immediately. You have a period of 14 days in which to cancel the evaluation. In order to cancel, please email or call Ontrack.