Data loss from your phone or tablet doesn’t have to be permanent. We can help in almost any situation.

We can quickly recover lost data including contacts, text messages, photos, music, videos and more. Get a free device collection and evaluation, with recovery prices starting from £400 ex. VAT.

Data recovery from any mobile device and brand

Whether you have a mobile phone, tablet or music player, our expert mobile data recovery service can get your lost data back.

If you do not see your device listed here, don't worry, we can still help! Please contact our team for assistance.

Operating system
iOS
Android
Windows®
Brand
Apple®
HTC®
LG®
Microsoft®
Motorola®
Samsung®
More...

Comprehensive mobile device recovery services

Our engineers can recover data from most types of physical and logical damage. Here's some of the common issues we can overcome:

  • Lost or deleted data
  • Software issues
  • Liquid damage
  • Smashed screens
  • Broken connector/charging ports
  • Dead batteries
  • Severe physical damage

Need help with something else that isn't listed? Get in touch with us today to find out how we can help you.

+44 (0)1372 741 999
Comprehensive mobile phone services

Mobile device recovery experts

Why trust your mobile device to us?

Ontrack has a long track record of successful mobile data recoveries.

Our engineers have the expertise and proprietary data reconstruction programs necessary to identify, separate and reassemble the flash memory used in modern smartphones and tablets. We will use every resource at our disposal to recover your mobile data.

Start your recovery

The data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

Join over a half million people and businesses who have trusted Ontrack to recover their data.



We’ll collect your device and perform an evaluation, free of charge

To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD), mobile phones and tablets is four hours*, and within 24 hours for RAID systems*.

  • Data recovery for mobile phones starts from £400 + VAT
  • Data recovery for single hard drives starts from £399 + VAT
  • A free evaluation may not be possible for deleted data/formatted media

*These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or if you need further assistance, please contact us on +44 (0)1372 741 999.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

1. Contact details

2. Shipping details

Would you like to start your FREE evaluation and arrange a FREE pick up?:
Complimentary shipping is not available in your country.
By submitting this form you acknowledge that:
  • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Global House, 1 Ashley Avenue, Epsom, Surrey, KT18 5AD.
  • If we are unable to recover your data or you do not go ahead with the recovery, we are able to securely destroy your media. If you would like it returned to you the cost would be £9.60 (inc. VAT) for UK shipping.
  • You authorise Ontrack to begin the evaluation immediately. You have a period of 14 days in which to cancel the evaluation. In order to cancel, please email or call Ontrack.