Phone and tablet data recovery

Data loss from your phone or tablet doesn’t have to be permanent. We can help in almost any situation.

We can quickly recover lost data including contacts, text messages, photos, music, videos and more. Get a free device collection and evaluation, with recovery prices starting from £400 ex. VAT.

Request a free estimate

First Name:

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Reason for data loss:

Data recovery from any mobile device and brand

Whether you have a mobile phone, tablet or music player, our expert mobile data recovery service can get your lost data back.

If you do not see your device listed here, don't worry, we can still help! Please contact our team for assistance.

Operating system
iOS^™
Android^™
Windows^®

Brand
Apple^®
HTC^®
LG^®
Microsoft^®
Motorola^®
Samsung^®
More...

Comprehensive mobile device recovery services

Our engineers can recover data from most types of physical and logical damage. Here's some of the common issues we can overcome:

Lost or deleted data
Software issues
Liquid damage
Smashed screens
Broken connector/charging ports
Dead batteries
Severe physical damage

Need help with something else that isn't listed? Get in touch with us today to find out how we can help you.

Why trust your mobile device to us?

Ontrack has a long track record of successful mobile data recoveries.

Our engineers have the expertise and proprietary data reconstruction programs necessary to identify, separate and reassemble the flash memory used in modern smartphones and tablets. We will use every resource at our disposal to recover your mobile data.

Visit our Mobile Data Recovery Knowledge Base for all of our mobile data recovery resources.

View frequently asked questions, case studies, and blogs on mobile data recovery.

The data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

Join over a half million people and businesses who have trusted Ontrack to recover their data.

We’ll collect your device and perform a consultation, free of charge

Data recovery for single drives start from £399 + VAT, and for smartphone from £400 + VAT. The final price will be determined at the end of the evaluation, according to the complexity of the work involved and the urgency required.

To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD) is four hours*, and within 24 hours for RAID systems*. Other media, such as mobile phones do not require an evaluation to provide an accurate quotation.

*These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or if you need further assistance, please contact us on +44 (0)1372 741 999.

Step 1

Device Type

Step 2

Data Loss Reason

Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

1. Contact details

First Name:

Last Name:

Company:

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Email:

Country:

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Partner ID:

2. Shipping details

Would you like to start your FREE evaluation?:

Yes, please! I would also like FREE shipping

Yes, please! I will arrange my own shipping

No, please contact me first

Complimentary shipping is not available in your country.

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By submitting this form you acknowledge that:

The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Nexus, 25 Farringdon Street, London EC4A 4AB.
If you choose not to go ahead with the recovery after the evaluation, and would like your device returned, we will ship back to you for £9.60 (inc. VAT) for UK mainland shipping (next day service). Other delivery costs may vary. If you choose to go ahead and we cannot recover your data, we will return your device free of charge. Alternatively, we can securely destroy your media.
You authorise Ontrack to begin the evaluation immediately. During the free evaluation, you can cancel at any time. If you are a consumer and place an order, you have a period of 14 days in which to cancel the Order but you acknowledge that your right to cancel will be lost if Ontrack completes the evaluation before your notice to cancel is received. Full details for cancellation and your rights are set out in our Terms and Conditions. In order to cancel, please email or call Ontrack using the contact details provided or use the model cancellation form on our website.

I accept the Ontrack Terms and Conditions consisting of the Service Terms and Conditions, Service Description and Data Processing Agreement. *

For information on how we collect, process and retain your personal data, please see our Privacy Policy.