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+44 (0)13 7274 1999 Start Your Recovery
+44 (0)13 7274 1999
+44 (0)13 7274 1999
Start Your Recovery

Data Recovery by Device

Server Data Recovery

When your server fails or data is lost, we understand the urgency to recover your data as soon as possible. Our team of engineers are experts in server data recovery. We work with our clients and the equipment manufacturer to recover the maximum amount of data as quickly as possible.

Expert Server Data Recovery

We recover data from any direct attached RAID, network attached storage (NAS), and very large storage area network (SAN) systems.

Ontrack Data Recovery engineers can help you:

  • Recover lost data from file servers
  • Restore application servers
  • Retrieve lost web server data
  • Recover virtual server data
  • Create custom data recovery solutions

Learn more about our RAID and SAN, DAS & SDS recovery services.

Why Ontrack Data Recovery

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery by Ontrack

Server Data Recovery Services

Proven recovery methods for any server system.

Our global research and development team is dedicated to creating customised data recovery solutions for our clients. For over 35 years we have been developing the necessary tools and techniques for successful server data recoveries.

Microsoft Exchange and Other Email Servers

Specialised recovery solutions for inaccessible email databases and missing, corrupted or deleted messages or mailboxes.

File Server

File servers can take on many different shapes and sizes, but rest assured that Ontrack has experience in recovering data from all hardware storage device configurations, including:
  • Network Attached Storage servers
  • Storage Area Networks
  • Direct Attached Storage
  • Cloud Storage

Database Server

As an industry partner with certified developer status with Apple, Microsoft, Sun and VMware, we are best positioned to assist with a range of common database errors, including:
  • Database corruption
  • Torn pages
  • System table abnormalities

Microsoft SharePoint Server

Ontrack® PowerControls™ for Microsoft SharePoint allows administrators to quickly and easily find, recover and restore Microsoft Office SharePoint server items including:
  • Entire SharePoint sites
  • Documents
  • Lists
  • Libraries and folders 

Microsoft SQL Server

Ontrack® PowerControls™ for SQL restores Microsoft® SQL Server® tables without having to restore the entire database.
  • Restore just the table you need – not the entire database
  • Preview content before restoration
  • Drag and drop copied tables directly to the desired environment
  • Spend minutes restoring versus hours or days
  • Achieve an ROI well beyond the cost of the tool
  • Supports Snapshots or native SQL backups

Web Server

We know loss of a web server is critical to any business. That's why our skilled team of engineers are available to assist at any time, day or night in the event of a data loss. We have recovery capabilities for many types of web servers, including:
  • Apache HTTP
  • IIS for Windows®
  • Novell® Open Enterprise Servers
  • IBM® Domino® (formerly IBM Lotus® Domino)

If you do not see your web server listed here, please contact us for further assistance.

Virtual Servers

Virtual servers and servers using VMware software reduce the cost of hosting a network and physical hardware, but add complexity to storage systems. Our engineers are experts in recovering from:
  • Corrupt VMFS Datastore volumes
  • Corrupted virtual disk files (VMDK or VHD)
  • Corrupted guest file systems
  • Deleted virtual disk files (VMDK or VHD)

If your issue is not listed here, contact us today for assistance.

Custom Application Servers

Our research and development team is dedicated to creating customized data recovery solutions for our clients.

Our global R&D team is the largest in the industry and has been developing the necessary tools and techniques for successful data recoveries for over 35 years.

Server, SAN and NAS brands we can recover data from

Apple®

EqualLogic®

Linksys®

QNAP®

Buffalo™

Hitachi Data Systems

LSI™

StorNext®

Cisco™

Hewlett® Packard

NetApp™

StorTrends®

Compellent Technologies

I-O Data

NetGear®

Synology®

DataCore™ Software

IBM®

Nexsan™

Thecus®

Dell™

Dell EMC

Infortrend®

ONStor™

Western Digital®

D-Link®

Iomega®

Oracle®

X-IO™ Technologies

Drobo™

Pillar® Data Systems

LaCie

Intel

Lenovo

If you do not see the manufacturer you are looking for, please contact us for a complete list.

Server recovery case studies

29 November 2024 09:14:53 EST

Restore 5100 Backup Tapes Damaged By Sprinkler System Contamination And Freeze Drying

The Situation A customer of Ontrack, a leading pharmaceutical company, needed data management expertise when tapes were

18 October 2024 04:42:16 EDT

When a Data Centre Data Recovery Becomes Disaster Recovery

When a customer loses most of their data centre to water damage, it is nothing to take lightly. We received an emergency

07 October 2024 07:23:28 EDT

Case study: dd command causes vital data to disappear

Over the years, the workplace has evolved in many areas. None so prevalent as the IT environment. Today, many companies

30 September 2024 07:47:11 EDT

Emergency Recovery for School District with Large Tape Backup

The customer A metropolitan US school district The challenge The school district containing 165 schools was shut down by

27 September 2024 05:17:40 EDT

Accounting Database Recovered from a lost VMware Virtual Disk

The Customer A local German IT service contractor, HMR Systemhaus GmbH, received a call from a tax consultancy firm abou

18 September 2024 06:13:02 EDT

Amazon EC2 Cloud Recovery

The Customer A data hosting solution provider for media companies needed access to deleted ElasticSearch data files from

What Our Customers Say About Our Data Recovery Services

TrustScore /5

Displaying 4-5 Reviews

reviews

4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.

+44 (0)13 7274 1999 Start Your Data Recovery

Common Scenarios For Data Loss On Servers

Server data loss can be caused by any of the following:

  • Inverter failure
  • Overwriting the configuration
  • Rebuilding failure
  • One or more hard drives overheating
  • File system corruption
  • Overvoltage or power failure
  • Hard drive failure
  • Power supply failure
  • Air conditioning failure
Server Data Recovery Experts

We are here to help

When a server loses data, we understand timing is critical. Our data recovery specialists are available 24/7 for emergency service. We offer a free phone consultation for server data recovery with one of our specialists or engineers.

During your call we will:

  • Confirm your hardware, configuration, virtualisation software and back up procedure
  • Assess the server data loss situation and possible failure points
  • Provide tips to prevent further data loss
  • Assess the possibility of a Remote Data Recovery
  • Advise on preparations for an in lab server data recovery

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

Average of 12-24 hours

Priority

Priority

Average of 3 business days

Standard

Standard

10 business days

+44 (0)13 7274 1999 Start Your Data Recovery

Frequently Asked Questions

Are there any fees for Ontrack Tech Support?

Ontrack Tech Support is free, and available Monday - Friday from 7:30 am - 6:00 pm Central Standard Time (CST).

Can Ontrack be trusted to handle extremely sensitive data?

Yes. Ontrack's Labs are ISO 27001 Certified. Ontrack also receives an annual SOC 2 (formerly SAS 70 II) report from a certified audit firm.

Can Ontrack recover from a server infected with ransomware?

Ontrack's investment in the development of specialized software allows us to recover data from ransomware-encrypted systems, virtual machines, backup files, tapes, and other storage media.Ransomware incidents vary on the type of payload, and data recovery can be complex. Ontrack provides the best possible solutions for data recovery success.

Can Ontrack recover corrupted virtual machines from a server?

Ontrack has performed thousands of successful data recoveries from servers hosting virtual machines. Our proprietary software tools allow us to complete successful data recoveries from nearly any virtual machine, server or system; including VMware®, Microsoft® Hyper-V®, Citrix®, Linux® XEN®, and Oracle® VM.

Does Ontrack look at my data?

No, Ontrack does not open any of your files. We simply generate a file report.

Resources from the Blog

16 August 2024 13:46:07 EDT

Dealing With Exchange Server Failure: The Right Tool For The Job

Businesses that experience an email system outage can lose days of productivity, and as IT staff scramble to troubleshoo

16 August 2024 13:45:47 EDT

Developing a Server Data Recovery Business Continuity Plan

Proactive Suggestions for your Disaster Plan

29 August 2022 00:00:00 EDT

Disaster Recovery Plan is a Must Have for Any Organisation

As businesses depend increasingly on technology, data, and their IT infrastructure, the impact of system errors or downt

01 November 2021 00:00:00 EDT

IBM Storwize Data Recovery: A Breakthrough Case for the Books

The complex nature of IBM Storwize’s virtual RAID data storage system has become notorious in the data recovery industry

01 January 2020 00:00:00 EST

Looking at the Hidden Costs of Increasing Data Storage

Large-scale IT environments have the resources to manage all aspects of a network expansion, including the initial analy

05 December 2019 00:00:00 EST

Can you recover lost data from a server?

When a data loss occurs on something as valuable as a server, it is essential to the life of your business to get back u

Related Data Recovery Services

Hard Drive Recovery

Retrieve lost data from any model, brand, or operating system.

SSD Recovery

Recover data from any make, model, or brand of solid-state drive (SSD).

Database Recovery

Recover critical information from your database with 24/7 support.

NAS Recovery

Recover data from any network-attached storage (NAS) configurations.

RAID Recovery

Repair, recover, and reconstruct RAID data that has become inaccessible.

Ransomware Recovery

Rely on expert help to recover ransomware-encrypted data.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
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KLDiscovery Ontrack Limited, Nexus, 25 Farringdon Street, London, EC4A 4AB, United Kingdom (see all locations)

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