Lost data from your SD card or USB stick? We can help you get it back.

Our data recovery specialists can access and extract photos and files from any portable storage media that has experienced a data loss.

Recover your SD card or USB data now!

It can happen very quickly; images, contact details, videos and important personal documents can be accidentally deleted at the push of a button.

If you lose data on an SD card or USB stick, the best course of action is to turn the device off and assess your options for data recovery. The more you use the device, the higher the chance of your lost data being overwritten and left permanently irrecoverable.

  

Faulty electronics

  • Flash controller
  • NAND memory chips
  • Supply voltage regulator

  

Environmental

  • Fire or water damage
  • Defective connections
  • Physical damage

  

System defects

  • Deleted or corrupt mapping table
  • Deleted or corrupt firmware

  

User error

  • Recover deleted files
  • Recover deleted pictures
  • Viruses

SD card and USB data loss situations

Ontrack can access and extract files from mobile storage devices that suffer data loss such as:

  • Accidental deletion
  • Errors resulting from moving files
  • Partially overwritten files
  • Reformatting SD cards or USBs
  • Fire, water, or other physical damage
  • Damaged files due to storage failure
  • And much more
+44 (0)1372 741 999 Begin your recovery
USB and SD card recovery experts

Data recovery from all flash memory devices

  • SD card
  • SxS
  • Mini D
  • OCZ® Technology
  • Micro SD
  • xD-Picture
  • SDHC, SDXC
  • USB memory
  • Memory duo
  • Memory PRO duo
  • Kingston Technology®
  • Memory PRO-HG Duo
  • Memory Micro M2
  • CompactFlash I and II
  • Multimedia card
  • Reduced size multimedia card
  • MMC micro card
  • Transcend®
  • Serial flash module
  • Smart-media
  • Intelligent stick

The data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

Memory Card Recovery FAQs

Memory card data recovery FAQs

How do I download free USB flash drive recovery software?

Do you offer data recovery from a corrupted SD card?

I’ve accidentally deleted photos from my USB flash drive – can they be recovered?

Can I recover photos and videos from a corrupted or damaged SD card?

When I insert my camera SD card to my PC, it says, ‘The disk is not formatted, do you want to format it now?’ How do I get back my photos?

My system does not recognize my SD card. Can I recover pictures from it using Ontrack EasyRecovery Photo Professional?


Join over a half million people and businesses who have trusted Ontrack to recover their data.


USB, USB flash and SD card recovery software

If you've accidentally formatted your device or deleted photos, you can try our Ontrack EasyRecovery Photo software to get your lost data back.

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Ontrack EasyRecovery Photo software


We'll collect your device and perform an evaluation, free of charge.

Data recovery for single drives and smartphones starts from £478.80 (inclusive of VAT). The final price will be determined at the end of the evaluation, according to the complexity of the work involved and the urgency required.

To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD) is four hours*, and within 24 hours for RAID systems*. Other media, such as mobile phones do not require an evaluation to provide an accurate quotation.

*These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or for further assistance, please contact us on +44 (0)1372 741999.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

1. Contact details

2. Shipping details

Would you like to start your FREE evaluation and arrange a FREE pick up?:
Complimentary shipping is not available in your country.
By submitting this form you acknowledge that:
  • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Nexus, 25 Farringdon Street, London EC4A 4AB.
  • If you choose not to go ahead with the recovery after the evaluation, and would like your device returned, we will ship back to you for £9.60 (inc. VAT) for UK mainland shipping (next day service). Other delivery costs may vary. If you choose to go ahead and we cannot recover your data, we will return your device free of charge. Alternatively, we can securely destroy your media.
  • You authorise Ontrack to begin the evaluation immediately. During the free evaluation, you can cancel at any time. If you are a consumer and place an order, you have a period of 14 days in which to cancel the Order but you acknowledge that your right to cancel will be lost if Ontrack completes the evaluation before your notice to cancel is received. Full details for cancellation and your rights are set out in our Terms and Conditions. In order to cancel, please email or call Ontrack using the contact details provided or use the model cancellation form on our website.

For information on how we collect, process and retain your personal data, please see our Privacy Policy.