We can recover your data. Get a free evaluation in just four hours.

Your data is our priority. Book a free collection and in a few hours you will get a free analysis of your device and a fixed price quote. No obligation and no hidden costs.

What can we recover for you today?


Hard drive


SSD


Server


Tape


Desktop


Laptop


Mobile


Cloud


Virtual


RAID


Apple


CCTV DVR


Need server recovery?

Hardware failures, human errors, missing data, malware, cyber attacks and natural disasters. We've seen it all.

Ontrack engineers have experience with many different storage technologies and can successfully recover data from the oldest to the most recent NAS, SAN, DAS, SDS or server environments on the market.

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Expert server data recovery

We recover data

569k

Recoveries and counting

90

Percent success rate

35

Years of experience


How fast do you need your data back?

We understand that when data is lost, timing can be critical. That's why we offer different recovery service levels to meet your needs.

Your data recovery will begin with a free evaluation that takes around 4 hours to complete (once your media has been received).

Standard

7-10 business days

Express

Average of 3 business days

Emergency

Average of 12-24 hours

Please note: these are average turnaround times and can vary depending on the severity of the situation, quantity of data and data transfer speeds.

How the data recovery process works

Four straightforward steps to get your lost data back.

Consultation

Contact us 24/7/365 to get a free phone consultation. We will work with you to determine the most cost effective recovery solution and service level based on your specific needs.

Evaluation

Within a few hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.

Recovery

With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.

Return

Once your data has been recovered, we’ll send it back to you on a brand new external hard drive, which is encrypted for security and shipped via next day delivery.

Frequently asked questions

Are there any hidden evaluation costs?

The entire evaluation process is free and we target a four hour turnaround for the initial report.

What will the free report include?

The free evaluation report will provide you with an estimate (%) of data we expect to recover, along with a fixed price for the recovery work.

How long does the recovery take?

It varies, based on the service level you choose and the complexity of the recovery. Once the evaluation is complete, you will receive an estimated turnaround time.

How will my data be returned?

We will return your recovered data on a brand new external hard drive, which is shipped to you via courier. We can also return your failed device, or securely dispose of it for you.


SD card and USB stick recovery

SD card and USB recovery

We know how devastating losing important data from your SD card or USB stick is, so we make it our priority to recover it for you.

Our data recovery specialists can access and extract photos and files from any portable storage media that has experienced a data loss.

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Join over a half million people and businesses who have trusted Ontrack to recover their data.



Start your data recovery now with a free consultation

Contact our team of experts. Ontrack accommodates everyone – from the largest enterprise or government organisation to individuals and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

1. Contact details

2. Shipping details

Would you like to start your FREE evaluation and arrange a FREE pick up?:
Complimentary shipping is not available in your country.
By submitting this form you acknowledge that:
  • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Global House, 1 Ashley Avenue, Epsom, Surrey, KT18 5AD.
  • If we are unable to recover your data or you do not go ahead with the recovery, we are able to securely destroy your media. If you would like it returned to you the cost would be £9.60 (inc. VAT) for UK shipping.
  • You authorise Ontrack to begin the evaluation immediately. You have a period of 14 days in which to cancel the evaluation. In order to cancel, please email or call Ontrack.