Data recovery for any laptop
Laptop failure can be caused by physical hardware failure, a power surge or an overheating of the hard drive. Ontrack teams can overcome these problems in order to extract and recover data on a laptop.
Professional laptop recovery from the experts
If we can't recover it, then no one can!
Ontrack has been the world leader in data recovery for over 30 years. Our data recovery engineers have over 1,400 years of combined experience and are able to customise tools and solutions to get your data back.
We can help with any laptop data loss scenario
- Power surge
- Knocks and drops
- Liquid damage
- Fire or flood damage
- Not booting up
- Software bugs and errors
- Computer has frozen
- Data overwriting
- Accidental deletion of files
- Reinstalling the system
- Partition deleted
- Accidental reformatting
- Overwriting files
Every data loss is unique, but we have the ability to customise our service to meet all customer needs.
We offer expert laptop data recovery services for:
Laptop recovery tips
Following these tips will increase the likelihood of success for your laptop data recovery:
- Turn off laptop immediately
- Do not restart laptop
- Do not install or re-install any software
- Do not shake, disassemble, remove or attempt to clean a suspected damaged hard drive
- Do not use file recovery or other utility software to attempt to repair a damaged or failed drive
- Do not attempt to dry a wet laptop
- Never attempt to operate any visibly damaged devices
When in doubt, contact us for professional advice about your situation.
The data recovery process
From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.
When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.
Start recovering your data!
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.
DIY data recovery
If your storage device is working properly and without signs of physical damage, DIY data recovery can be an option. Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.
Hard drive & solid state drive
Expert data recovery for HDD and SSD - Ontrack performs hard drive data recovery from any make, model, brand or operating system and have experience with all data loss scenarios.
We’ll collect your device and perform an evaluation, free of charge
To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD), mobile phones and tablets is four hours*, and within 24 hours for RAID systems*.
- Data recovery for mobile phones starts from £300 + VAT
- Data recovery for single hard drives starts from £399 + VAT
- A free evaluation may not be possible for deleted data/formatted media
*These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or if you need further assistance, please contact us on +44 (0)1372 741 999.