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+44 (0)13 7274 1999 Start Your Recovery
+44 (0)13 7274 1999
+44 (0)13 7274 1999
Start Your Recovery

Data Recovery by Device

Laptop Data Recovery

Laptops are meant to travel. Unfortunately, this means a higher risk of physical and logical damage resulting in data loss. If your laptop is missing data, we can help! Our team of experts will exhaust all resources to get your data back.

Recovery on all types of laptops.

Laptop failure can be caused by a physical hardware failure, a power surge or an overheating of the hard drive. Ontrack teams can overcome these problems to extract and recover data from your laptop.

Laptop data recovery solutions

Successful laptop data recovery from the experts.

If there is a solution to your laptop data loss, our experts will find it.

Ontrack has been performing successful data recoveries for 35 years. Our data recovery engineers have over 1,400 years of combined experience and are able to customize data recovery solutions to overcome your loss.

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

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Laptop Data Recovery Services

Customized laptop recovery

Every data loss is unique, but we have the ability to customize our service to meet all of our customer's needs.

Experienced laptop data recovery for:

  • All operating systems
  • Any make, model or brand
  • All generations of drives
  • All causes of data loss

 

Laptop recovery

Following these tips will increase the likelihood of success for your laptop recovery.

If your laptop drive is failing:

  • Turn off the laptop immediately
  • Do not restart the laptop
  • Do not install or re-install any software
  • Do not shake, disassemble, remove or attempt to clean a suspected damaged hard drive
  • Do not use file recovery or other utility software to attempt to repair a damaged or failed drive
  • Do not attempt to dry a wet laptop
  • Never attempt to operate any visibly damaged devices

When in doubt, talk with an Ontrack expert!

We recover from all types of laptop data loss scenarios.

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Hardware Failures

  • Overvoltage
  • Fall
  • Liquid damage
  • Fires, floods
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Software Failures

  • No boot up
  • Software bugs and errors
  • Incorrect stops
  • Data overwriting
Gray-Laptop Recovery 4 Human Errors

Human Errors

  • Accidental deletion of files
  • Reinstalling the system
  • Partition deleted
  • Accidental reformatting
  • Overwriting files

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery.

+44 (0)13 7274 1999 Start Your Data Recovery

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Standard

Standard

10 business days

Priority

Priority

Average of 3 business days

Emergency

Emergency

Average of 12-24 hours

+44 (0)13 7274 1999 Start Your Data Recovery

Frequently Asked Questions

Are there any fees for Ontrack Tech Support?

Ontrack Tech Support is free, and available Monday - Friday from 7:30 am - 6:00 pm Central Standard Time (CST).

How much heat can a laptop withstand?

Short timeframes of exposure to temperatures of 100° Fahrenheit may not cause any major damage, however, exposure at 200° Fahrenheit will most likely lead to some corruption of data. Exposure at 300° Fahrenheit or higher can cause more extensive damage, warping HDDs and platters and de-soldering your device's electronic connections.

Are there any extra charges for an evaluation?

The entire evaluation process is free, and we target a four hour turnaround for the initial report.

How much heat can a laptop withstand?

Short timeframes of exposure to temperatures of 100° Fahrenheit may not cause any major damage, however, exposure at 200° Fahrenheit will most likely lead to some corruption of data. Exposure at 300° Fahrenheit or higher can cause more extensive damage, warping HDDs and platters and de-soldering your device's electronic connections.

Can you help me get the data off the new USB Drive onto my new computer?

Yes, Tech Support is available every Monday-Friday from 7:30 am-6:00 pm CST.

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How to recover corrupted files

If your files are visible, but you're unable to open them, it's likely that they are corrupted. Find out how to recover

Related Data Recovery Services

Hard Drive Recovery

Retrieve lost data from any model, brand, or operating system.

External Hard Drive Recovery

Regain access to critical files and other lost data from a hard drive.

SSD Recovery

Recover data from any make, model, or brand of solid-state drive (SSD).

RAID Recovery

Repair, recover, and reconstruct RAID data that has become inaccessible.

Flash/Memory Card Recovery

Recover lost files, photos, and other data from any flash memory device.

Ransomware Recovery

Rely on expert help to recover ransomware-encrypted data.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
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KLDiscovery Ontrack Limited, Nexus, 25 Farringdon Street, London, EC4A 4AB, United Kingdom (see all locations)

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