Ontrack is committed to supporting data recovery needs around the globe during the COVID-19 crisis. Our Media drop-off remains open to public, but we strongly encourage you to use our free shipping services during this time. We are able to provide global support through several options including our remote data recovery services.
SD card and USB data loss situations
Ontrack can access and extract files from mobile storage devices that suffer data loss such as:
- Accidental deletion
- Errors resulting from moving files
- Partially overwritten files
- Reformatting SD cards or USBs
- Fire, water, or other physical damage
- Damaged files due to storage failure
- And much more
You're in control
Our process offers you complete transparency so you can make an informed decision.
Send us your device for analysis
Get a detailed report of the data we can recover
The recovery process is performed by our experts
Your data is returned on a secure, encrypted USB drive
No data no fee policy
Our transparent service means you only pay if we can recover your data.
The pricing below is inclusive of GST, new USB backup media for your recovered data and return shipping.
Lost data? Then STOP!
In the event of a data loss, it is critical to stop using the affected media immediately to ensure that no further files are overwritten or rendered inaccessible.Call us +852 5808 7353
Not sure what’s right for you?
If you are unsure what service option best fits your circumstances, contact us for a free consultation on the best option for you.Request free online quote Call us +852 5808 7353