Data Recovery by Solution

Trust the CCTV DVR data recovery experts

Ontrack is the world's leading data recovery company. Our team of R&D specialists have the knowledge and expertise to assist with any CCTV DVR data loss situation.

Ontrack’s CCTV Digital Video Recorder (DVR) recovery service recovers video recordings from physically damaged hardware and in any situation where recorded video is inaccessible or cannot be exported from the DVR.

We can help you recover data from common problems such as accidental deletion or formatted HDDs, plus more severe issues such as fire or flood damage. All CCTV DVR recovery (and forensic analysis, where required) is performed by Ontrack data recovery engineers.

The Ontrack Advantage

We have recovered data from a huge range of DVR manufacturers including:

cctv-camera

We can recover data from any situation

Ontrack recovers inaccessible video from CCTV DVRs of many different manufacturers and a wide range of failures.

In one such case, Ontrack was engaged to recover video footage from a CCTV DVR that had been severely damaged in a fire on a garage forecourt. The hope was that this footage would contain vital information about the fire, including where and how it started and at what time, allowing for a further legal investigation to be carried out.

Ontrack engineers were able to bypass the physical damage to the drives in the DVR system and restore the logical structures to recover the necessary data for the client.

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Standard

Standard

5-7 business days

Priority

Priority

2-4 business days

Emergency

Emergency

24/7 Until Completion

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack (H.K.) Limited, 148 Electric Road 12/F, Unit 1203A, North Point, Hong Kong (see all locations)