Lost data? We specialise in recovering data From all devices.

We have been recovering data for over 30 years. We can recover data from desktops, laptops, mobile devices, NAS, servers or RAIDs and more. Contact us for a free consultation!

We can recover data from these devices


Hard drive


SSD


Server


Tape


Desktop


Laptop


Mobile


Cloud


Virtual


RAID


Apple


CCTV DVR


Expert server recovery?

Hardware failures, human errors, missing data, malware, cyber attacks and natural disasters. We've seen it all.

Ontrack engineers have experience with many different storage technologies and can successfully recover data from the oldest to the most recent NASSAN, DAS, SDS or server environments on the market.

Learn more
Expert server data recovery

USB Media

Expert SD card and USB recovery

If you've lost data on a flash drive, memory card, SD card or any portable storage device, you can contact us for a free consultation.

Memory Card Recovery

Why choose Ontrack Hong Kong?

569k

Total recoveries and counting

50K+

Recoveries per year

30+

Years of experience


3 service options

We offer 3 service options depending on how fast you need your data returned.

Prices depend on recovery speed. Contact us for a fixed price.

Standard

5-7 business days

Priority

2-3 business days

Emergency

24/7 until completion

Please note: these are average turnaround times and can vary depending on the severity of the situation, quantity of data and data transfer speeds.

Data recovery process

Four straightforward steps to get your lost data back.

Consultation

Contact us 24/7/365 to get a free phone consultation. We will work with you to determine the most cost effective recovery solution and service level based on your specific needs.

 

Evaluation

Within 24 hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.

Recovery

With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.

Return

Once your data has been recovered, we’ll send it back to you on a brand new external hard drive, which is encrypted for security and shipped via next day delivery.

Frequently asked questions

 

Are there any hidden evaluation costs?

The entire evaluation process is free and we target a 24 hour turnaround for the initial report.

What will the free report include?

The free evaluation report will provide you with an estimate (%) of data we expect to recover, along with a fixed price for the recovery work.

 

How long does the recovery take?

You can choose how fast you want your data back. Once the evaluation is complete, you will receive an estimated turnaround time.

 

How will my data be returned?

We will return your recovered data on a brand new external hard drive, which is shipped to you free of charge. We can also return your failed device, or securely dispose of it for you.


Join over a half million people and businesses who have trusted Ontrack to recover their data.


Start your data recovery now with a free consultation

Contact our team of experts. Ontrack accommodates everyone – from the largest enterprise or government organisation to individuals and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

Additional comments

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +852 5808 7353

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