The Global Leader in
Ontrack has unmatched expertise to solve the most complex data loss and data erasure challenges. With 35 years of experience, laboratories across the globe and a world-class engineering team, you can trust Ontrack to get the job done.
Data recovery for any device or situation
When you experience a data loss, trust the experts. Ontrack helps over 50,000 consumers, businesses and government organisations recover lost data every year.
Our services & products
Hardware failure, human error, deleted data, malware, cyber attacks and natural disasters - we can help recover lost data from any device or data loss situation.
Ontrack has been a trusted partner to many of the largest technology and data companies around the globe for over 30 years.
3 support levels
We understand that when data is lost, timing can be critical. That's why we offer different recovery suppot levels to meet your needs.
Your data recovery will begin with a free evaluation that takes around 24 hours to complete (once your media has been received).
Standard5-7 business days
Priority2-3 business days
Emergency24/7 until completion
Please note: these are average turnaround times and can vary depending on the severity of the situation, quantity of data and data transfer speeds.
If you have an emergency data loss situation and require immediate assistance, please call us on +852 5808 7353.
Data Is Our Passion
Read our blog for more information about data recovery, data management and stories about successful recoveries from extremely damaged devices.
Monday, 8 March 2021 by Kathy Rogers
A metropolitan US school district containing 165 schools was shut down by a Ryuk ransomware attack that affected its entire network. With Ontrack's 24-hour emergency service, our tape engineers were able to catalog and index the tapes within 3 days.
Thursday, 30 July 2020 by Tilly Holland
Thursday, 7 May 2020 by Pedro Vasconcelos
Cloud storage has become popular, over the years however many people forget that the data stored in the cloud must still be kept at a physical location.