General questions
Talk to a Data Recovery Specialist to learn about our products and services or check the status of your job.
Technical support
For answers to your products and services questions please call us on +852 5808 7353 or click below:
Find a location
Search by a specific service, nearest Ontrack office or partner location.

Hong Kong
148 Electric Road 12th Floor, Unit 1203A
North Point,
Phone: +852 3704 8688
Sales Email: ask.hk@ontrack.com
Tech Support:
Hours:
Monday | 9 AM - 6 PM |
Tuesday | 9 AM - 6 PM |
Wednesday | 9 AM - 6 PM |
Thursday | 9 AM - 6 PM |
Friday | 9 AM - 6 PM |
Saturday | Closed |
Sunday | Closed |
China
克安信息技术服务(上海)有限公司苏州工业园区分公司
苏州工业园区
金鸡湖大道1355 号
国际科技园二期,A203-8 单元
(邮编: 215000)
Kroll Ontrack Information Technology Service (Shanghai) Co., Ltd Suzhou Industrial Park Branch Office
2# A203-8 SISPARK
No. 1355, Jinjihu Drive, Suzhou Industrial Park,
Suzhou 215000
China
Phone: +86 512 6938 8182
Sales email: ask.cn@ontrack.com
Hours: Mon to Fri, 9am – 6pm