Data lost from your phone or tablet doesn’t have to be permanent. We can help in almost any situation.
Ontrack Hong Kong can help you quickly recover lost data including contacts, text messages, photos, music, videos and more.
Mobile devices and brands we recover data from
Whether you have a mobile phone, tablet or music player, our expert mobile data recovery service can get your lost data back.
If you do not see your device listed here, please contact us for a full list of devices.
Operating system |
iOS™ |
Android™ |
Windows® |
Brand |
Apple® |
HTC® |
LG® |
Microsoft® |
Motorola® |
Samsung® |
More... |
What are common issues we deal with?
Here's some of the common issues we can overcome:
- Software issues
- Liquid damage
- Smashed screens
- Broken connector/charging ports
- Dead batteries
- Severe physical damage
Need help with something else that isn't listed? Get in touch with us today to find out how we can help you.


Why choose Ontrack Hong Kong?
Our proprietary technology makes us pioneers in the data recovery industry.
Our engineers have the expertise and custom created data reconstruction programs necessary to identify, separate and reassemble the flash memory used in modern smartphones and tablets. We will use every resource at our disposal to recover your mobile data.
Data recovery process
From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.
When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.
Join over a half million people and businesses who have trusted Ontrack to recover their data.
Start your data recovery now with a free consultation
Contact our team of experts. Ontrack accommodates everyone – from the largest enterprise or government organisation to individuals and everyone in between.