What sort of damage do you need help with?
We recover data from damaged devices
Recoveries and Counting.
Recoveries per year
Years in Business
Here’s how we recover data from your damaged device
We recover your lost data in four simple steps
Contact us for a free phone consultation. We will work with you to determine the most cost-effective recovery solution and service level based on your specific needs.
Evaluations are fast and free. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.
With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.
Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.
How fast do you need your data back?
We understand that your device is damaged, timing can be critical. So we offer a range of different services to meet your needs. Choose from:
Standard5-7 business days
Priority2-4 business days
Emergency24/7 Until completion
Please note: These average turnaround times and can vary depending on the severity of the damage, the quantity of data, and data transfer speeds.
Contact us, the data recovery experts.
Eagerness to access lost data leads many people to attempt to fix their devices themselves, or take them to general IT support providers rather than experienced data recovery experts. And, while you might think it’s ‘worth a try’ before
you do anything more serious, these methods can cause more harm than good and may even lead to permanent data loss.
So, before you try putting your water damaged device into the freezer for a ‘quick fix’ or opening a device with physical damage up at home, give us a call – we’ll be more likely to get your data back if we’re starting from scratch.
Join over a half million people and businesses who have trusted Ontrack to recover their data.
Start your data recovery now with a free consultation.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.