We understand losing your data can be a frustrating and anxious event that is out of your control. At Ontrack, we want you to have control over your data recovery process.

We offer our clients several service options to meet their needs, a list of recoverable files before you pay for a full recovery and access to a secure website where you can track your data 24/7 through the recovery process.

+852 5808 7353

View your job status and reports any time you want

You can log into the Ontrack Online portal 24/7/365 to see the status of your recovery and access your Verifile reports.

The portal allows access to all of the information necessary to determine if important files can be recovered before committing to recovery fees and proceeding with an actual recovery.

Ontrack Online reports


Check on your job any time, day or night.


Easy to use management portal with everything you need to know about your recovery.


Complete listing of recoverable files.


Contact information for your support specialist at your fingertips.

Let's get started!


Begin your free data recovery evaluation by completing the form below.


If you have an existing data recovery job, log in to our customer portal.

Customer portal login


View your Ontrack Verifile reports.

Please note, if you experience any issues viewing your reports in the customer portal, you can download the standalone Verifile viewer here. If you need access to the original Ontrack Online portal, you can access it here.

Start your data recovery now with a free consultation

Contact our team of experts. Ontrack accommodates everyone – from the largest enterprise or government organisation to individuals and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

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* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +852 5808 7353

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