Data Recovery by Solution

Apple data recovery

Ontrack’s data recovery services can assist you in recovering lost, deleted, corrupt or damaged files from any Apple device. Receive a free evaluation of your media within 24 hours. Your media will be collected for free from any location in Ireland and you’ll get a fixed price quote for your data recovery. Fast, easy and absolutely no obligation.
Rectangle 16422

We understand that your iPhone isn't just there for making calls; it can contain important messages, business contacts and priceless photos or videos.

If your data is lost or becomes inaccessible due to physical damage, we can help. Our engineers have extensive experience recovering lost data from any situation, including shattered screens, broken connector ports, dead batteries and failed iOS upgrades. Over the past 30 years of recovering data, we’ve seen and recovered from it all.

Data recovery from Apple devices

Ontrack and Apple data recovery

Ontrack is the world’s leading data recovery provider and has been authorised by Apple since 1999.

With 35 years of industry experience and laboratories worldwide, we recover data in certified ISO 5 cleanroom environments from all types of media – hard drives, SSDs, fusion drives, Macs, iPhones, and iPads.

Apple Data Recovery Services

Any Apple device, any MacOS version

Our specialists can recover data from any Apple device, including: iPhone, iPod Classic, iPod Nano, iPad, iPod Touch, and iPod Shuffle.

Mac System Recovery

Mac Pro

Mac Mini

MacBook

MacBook Air

MacBook Pro

iMac

G4

G3 and older

Apple TV

TimeMachine

Mac Server Recovery

Xserve

Xserve RAID

Xsan

OSX Server

Mac Application Recovery

iLife

iWork

Aperture

iPhoto

Logic Studio

Logic Express

Final Cut Studio

Final Cut Studio Pro

Microsoft Entourage

Apple Mail

Mac OperatingSystem Recovery

Mac OS 2.x - 10.x

Mac Server OS 10.x

Xsan 1.x - 2.x

Why Ontrack Data Recovery

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Causes of data loss on Apple devices

Our engineers regularly recover data from all of the situations  listed below.

Don't worry if your problem isn't listed; contact us for more information about how we can help you.

  • Volume is not HFS+
  • File system error
  • Physical damage to the storage device
  • Formatted hard drive
  • Corrupted data
  • Loss of RAID configuration
  • Lost or deleted data
  • And many more...

What Our Customers Say About Our Data Recovery Services

4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation
Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation
Evaluation

After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.

Data Recovery Data Recovery
Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return
Data Return

Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

Average of 12-24 hours

Priority

Priority

Average of 3 business days

Standard

Standard

10 business days

Frequently Asked Questions

How do backup files become damaged or corrupted?

Backup files can become corrupt in a number of ways:
  • Large backup files may become damaged while copying to other devices
  • Backups were accidentally or intentionally deleted
  • Files may be damaged during encryption

What type of damage can you help with?

We can help retrieve data from devices affected by water damage, fire damage, heat damage, and lightning strike and power surges, as well as those that have been dropped. If you're not sure if we can help, get in touch!

What is the goal of secure data destruction?

The main objective of secure data destruction is to make it impossible to recover data from a data storage device that is no longer in use by an individual or organization. Destroying this data reduces the risks of identity theft, financial theft, reputational harm, or corporate espionage.

Does data destruction remove windows?

Physical data destruction such as degaussing or shredding will make a hard disk drive or SSD inoperable so that none of the data, software, or other programs on the device will function. Erasure software can be used in such a manner that it erases only specific files, leaving Windows or other operating systems intact when an organization desires to repurpose the asset after wiping the data. The comprehensive approach to drive eraser software will remove all data and programs, including the operating system.

Does degaussing a hard drive make it non-functional?

When degaussing a traditional hard drive, the magnetically coated platters that store data are completely erased. Degaussing involves subjecting a hard drive to a magnetic field, which essentially demagnetizes the platters. The drive is rendered completely inoperable because there are no longer tracks and sectors on the platter which are used to organize and locate data. Degaussing provides permanent removal of data and is recommended as a step in the data sanitization of traditional hard drives, tape, and other magnetic media. After degaussing, devices can be physically destroyed using a special shredder—the process guards against the possibility of any potential for possible data recovery.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

40

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack Limited, Nexus, 25 Farringdon Street, London, EC4A 4AB, United Kingdom (see all locations)