Ontrack’s data recovery services can assist you in recovering lost, deleted, corrupt or damaged files from any Apple device.
Receive a free evaluation of your media within 24 hours. Your media will be collected for free from any location in Ireland and you’ll get a fixed price quote for your data recovery. Fast, easy and absolutely no obligation.
Ontrack and Apple data recovery
Ontrack is the world’s leading data recovery provider and has been authorised by Apple since 1999.
With 35 years of industry experience and 22 laboratories worldwide, we recover data in certified ISO 5 cleanroom environments from all types of media – hard drives, SSDs, fusion drives, Macs, iPhones, and iPads.
Any Apple device, any MacOS version
|Mac system recovery
|Mac server recovery
|Mac application recovery
|Mac operating system recovery
Data recovery for iPhone, iPad and iPod
We understand that your iPhone isn't just there for making calls; it can contain important messages, business contacts and priceless photos or videos. If your data is lost or becomes inaccessible due to physical damage, we can help.
Our engineers have extensive experience in recovering lost data any situation, including smashed screens, broken connector ports, dead batteries and failed iOS upgrades. Over the past 30 years of recovering data, we’ve seen and recovered from it all.
Our specialists can recover data from any Apple device, including:
Data recovery process for Apple devices
Get your lost data back in four simple steps:
Contact us 24/7/365 to get a free phone consultation. We will work with you to determine the most cost effective recovery solution and service level based on your specific needs.
Within 24 hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.
With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.
Once your data has been recovered, we’ll send it back to you on a brand new external hard drive, which is encrypted for security and shipped via next day delivery.
Causes of data loss on Apple devices
Our engineers regularly recover data from all of the situations listed below.
Don't worry if you can't see your problem listed; contact us for more information about how we can help you.
- Hard drive or SSD not recognised or inaccessible
- Accidentally initialised disk
- System errors
- File or folder directory not found
- Volume is not HFS+
- File system error
- Physical damage to the storage device
- Formatted hard drive
- Corrupted data
- Loss of RAID configuration
- Lost or deleted data
- And many more...
The data recovery process
From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.
When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.
Apple Data Recovery Case Studies
A customer contacted Ontrack’s experts in need of help with Mac data recovery for a laptop that had been dropped and accidentally run over by a truck, causing its battery to combust.
Ontrack’s recovery experts surveyed the Mac device damage and implemented a 3-step recovery process for data extraction, which recovered 99% of the data. Click to read more.
Start your data recovery now with a free consultation
Contact our team of experts. Ontrack accommodates everyone – from the largest enterprise or government organisation to individuals and everyone in between.