Data Recovery by Device

Phone and Tablet Data Recovery

Data lost from your phone or tablet doesn’t have to be permanent. We can help in almost any situation. Ontrack can help you quickly recover lost data including contacts, text messages, photos, music, videos and more. In lab recovery prices start from €300.

Data recovery from any mobile device and brand

Whether you have a mobile phone, tablet or music player, our expert mobile data recovery service can get your lost data back.

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Mobile Phone Data Recovery Services

If you do not see your device listed here, please contact us for a full list of devices.

Operating System

iOS

Android

Brand

Apple®

HTC®

LG®

Microsoft®

Motorola®

Samsung®

More...

Comprehensive mobile phone services

Comprehensive mobile device recovery services

Our engineers can recover data from most types of physical and logical damage.

Here's some of the common issues we can overcome:

  • Lost or deleted data
  • Software issues
  • Liquid damage
  • Smashed screens
  • Broken connector/charging ports
  • Dead batteries
  • Severe physical damage

Need help with something else that isn't listed? Get in touch with us today to find out how we can help you.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery.

Mobile device recovery experts

Why trust your mobile device to us?

Ontrack has a long track record of successful mobile data recoveries.

Our engineers have the expertise and proprietary data reconstruction programs necessary to identify, separate and reassemble the flash memory used in modern smartphones and tablets. We will use every resource at our disposal to recover your mobile data.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Standard

Standard

10 business days

Priority

Priority

Average of 3 business days

Emergency

Emergency

Average of 12-24 hours

Frequently Asked Questions

I need mobile data recovery, can you help?

Yes. Our mobile recovery experts can carry our data recovery on your smartphone, tablet or music device.

Can you recover deleted text messages?

It may be possible to recover deleted text messages and other files; however, devices using flash memory are efficient in permanent removal of deleted files. Additionally, all deleted files are eventually overwritten as new data is stored on the phone through normal use. Continuing to use the phone reduces the recoverability of deleted files

How does the mobile data recovery service work?

Situations that will require data recovery from a mobile device include system corruption, electronic failure, impact, fire, and liquid damage. Whatever problem you've experienced, Ontrack has the expertise to recover your critical files. To start the data recovery process, contact Ontrack to obtain an estimate and free evaluation: https://www.ontrack.com/contact-us/

I’ve forgotten my mobile phone passcode, can you help?

There are several technical options for unlocking a modern smartphone if you have forgotten the access code or it is no longer available after death, for example. Ontrack does not offer a service for unlocking modern blocked iPhone and Android smartphones due to forgotten access code or pattern.

Is rice a good solution for a wet phone?

If the data stored on your phone is essential, contact Ontrack as soon as possible. Liquid damage causes corrosion of the electronic components, which begins immediately. Rice can absorb some moisture, but it cannot remove all of it from inside the phone. Placing a phone in rice will delay the data recovery process and make it more difficult to recover the data.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack Limited, Nexus, 25 Farringdon Street, London, EC4A 4AB, United Kingdom (see all locations)