...worth every penny. Thank you.
Marleke | September 05
I highly recommend Ontrack!
Litfin | March 20
Very efficient company
Charles Wilcox | May 04
Our expert data recovery services, tape solutions and software products help organizations recover, manage and search data alongside IBM solutions such as IBM Spectrum Protect® and IBM Spectrum Protect Plus®.
Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.
We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.
Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.
Ontrack is the industry leader worldwide with 19 labs and over 120 engineers throughout North America, Europe, Asia, and Australia. This significant global infrastructure ensures a secure standard for data recovery that meets our customer’s needs worldwide.
We can help you recover from almost any data loss situation, including:
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We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.
Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.
The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.
With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.
Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery.
Our advanced cleanroom facilities increase the amount of data which can be recovered from damaged media. We perform any data recovery where the media needs to be opened in our secure cleanroom environment to avoid further contamination and recover the maximum amount of data possible.
Your data is recovered remotely without your media ever leaving your premises. We connect to your system via the Internet to perform a live recovery. Only available when the system is still operational and not physically damaged.
If your data is too sensitive to leave your location, or you want to outsource the service, we can help. We provide secure data destruction on site for any type of device. We can also dispose of the media for you and provide an erasure report for audit and compliance.
10 business days
Average of 3 business days
Average of 12-24 hours
Are there any fees for Ontrack Tech Support?
Can Ontrack be trusted to handle extremely sensitive data?
Can Ontrack recover from a server infected with ransomware?
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