Recovering precious memories and important documents. 

Over 500,000 customers have trusted Ontrack to recover their data. Our knowledgeable support team is on standby to guide you through our easy, straightforward data recovery process.

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Data Recovery from Any Device

Hardware failures, natural disasters, missing data, human error and cyber-attacks - regardless of the reason your files are missing, we're here to help.

Ontrack are the world leaders in data recovery. We completed the worlds' first data recovery in 1985 and have been building on our skills and expertise ever since.

  • 600,000 Recoveries and Counting
  • Over 35 Years of Experience
  • Strict Data Security Standards
  • Friendly Customer Support
Recover Photos and Files
Coffee Spilled on Laptop
Testimonial about excellent customer service received from data recovery experts.

Hard Drive and SSD Data Recovery

Ontrack performs hard drive data recovery from any make, model, brand or operating system.

Mechanical failures
If your hard drive is not working or is making clicking or grinding noise, it is likely experiencing a mechanical failure. This could be due to a head crash or motor failure. Mechanical failures require a cleanroom environment in order to open the hard drive without causing further data loss.

Logical Issues
If your hard drive is working, but you cannot access some or all of your files, then it likely to be experiencing a logical failure. This could be due to a lost partition or accidental reformatting of the drive.

Solid State Drives
SSDs bring a new range of challenges for data recovery, but Ontrack engineers are up to the task.

Whatever the cause of your data loss, Ontrack can give you the best chance to get it back.

Hard Drive Recovery SSD Recovery
Stacked Hard Drives

Wet Phone

Mobile Phone Recovery

Has your mobile phone, tablet or music player failed? Our experts can retrieve your valuable photos and data.

These days it feels like our whole lives are stored on our mobile devices so when something goes wrong, we understand that it can be a very stressful experience. Our engineers can recover data from most types of physical and logical damage. Here's some of the common issues:

  • Smashed Screens
  • Broken connector/charging ports
  • Liquid Damage
  • Severe physical damage
  • Software issues such as Error 14 and boot loops.

Need help with something else that isn't listed? Get in touch with us today to find out how we can help you.

Mobile Phone Recovery

We know data loss can be a stressful experience.

This video answers some of the most common questions that we get asked in regards to data recovery.

  • What do I do when I've lost my data?
  • How does the data recovery process work?
  • How long does the data recovery process take?

 If you find yourself in a data loss situation, call the experts at Ontrack.

019 609 265

Verifile data report listing recoverable and non-recoverable files

Transparency from start to finish.

At Ontrack, we want you to have control throughout the data recovery process.

  • Free shipping to our data recovery labs
  • Multiple service levels to accommodate any timeline
  • Option to see list of recoverable files and their condition
  • Monitor job status through our 24-7 customer portal
A happy customer testimonial following recovery of photos and video files

Many of the world's leading hardware and software vendors trust Ontrack.

Western Digital


Start the recovery of your invaluable memories and files.

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Details & Evaluation

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What is the main reason for your data loss?

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