The Ontrack Advantage
We have the experience and proprietary technology to recover your data from cloud services.
We have recovered data for customers with cloud service platforms at every level - from small development project cloud uses to secondary infrastructure deployments, and even nationwide smartphone data servers supporting millions of mobile phone users.
Prevent permanent data loss
If you’ve lost data in the cloud, stop writing to the affected volume and contact a data recovery professional with experience in cloud recovery immediately. If your data loss occurs in a multi-tenant or shared cloud environment, this is especially important as another user could overwrite your lost data.+44 (0)1372 741 999
Your cloud recovery options
We can cater to your specific needs with our service options.Find out more
Any platform, any data loss situation
|Cloud platform||Data loss situation||Data recovery solution|
||IaaS uses virtualisation technology to provide this service. The Remote Data Recovery™ service is the best solution for IaaS cloud platform due to speed and ease.|
||Ontrack uses proprietary recovery applications to find and repair specific file data types. Remote Data Recovery™ service is the fastest way to retrieve your data. Access to your SaaS database file will be required.|
||PaaS system risks are data loss to the storage volumes that make up the platform you are using. The Remote Data Recovery™ service is the fastest way to retrieve your data.|
||Ontrack has recovered data from many cloud storage providers whose clients did not have any backup redundancy. When Ontrack is contacted immediately, nearly 100% of the requested files are recovered.|
Data recovery process for cloud
A successful recovery of cloud data requires remote access through your administrator account and verification of the storage device or system and the file system that contains the requested data.
|Data recovery steps||Description|
Target LUN, iSCSI* LUN identification and low-level RAID verification at the storage block level.
Datastore volume file system indices are checked for meta-data-to-data stream integrity.**
Guest file system and contents are verified.
File listing of all recoverable data is completed.
*iSCSI LUNs are reliant upon the SAN's internal file system to manage the data. Data loss within this type of logical storage may require access to the SAN's volume where the iSCSI files are stored.
**Target volumes that reside within virtual disk files are dependent upon the hypervisor's datastore file system to manage the data. Data loss at the hypervisor volume level or within the guest's virtual disk file may require additional engineering effort to complete the evaluation.
They don't call us the world leaders for nothing...
Don't just take our word for it; hear what our customers have to say:
I can not praise these guys enough
I can not praise these guys enough, we originally took our server to a local company who only got 16GB of 400GB of lost data back and that was only PDFs and JPEGs. Sent it to Ontrack as a last ditch attempt and they got back every single file and folder in complete order and in less time than the other company. Customer service was excellent. If you ever have a problem of lost data just go to Ontrack and don't waste any time or money with other people. 100% satisfied, excellent company.Craig Fozard , Paramount Projects UK Ltd.
I was impressed at the speed of your work and the results
Thanks to those at Ontrack, all of my Masters work has been recovered. Words can not express my gratitude! The data itself has been retrieved with all the correct titles, date created info etc. I was impressed at the speed of your work and the results. Also, the people I have communicated with have been very professional and there has been total clarity at each stage. I would definitely recommend your services.Alicia Booth , University of Westminster
Ontrack provided a great service
I was recommended Ontrack by Apple, my computer had water on it and was completely broken, I had to rescue what data I could. I was panicked. Ontrack provided a great service. Mike was very patient with all my questions. And I got almost 100% of my data back. I'd definitely recommend Mike & Ontrack.Rosie Greatrex , Home user
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