Partners

Authorized Partner Resource Center

Your go-to place for information, training, and resources to generate data recovery awareness, produce leads and increase customer activity and loyalty.

Start a new data recovery.

Resell

Click below to contact our team and start reselling a new data recovery on behalf of your customer. You’ll receive an exclusive reseller discount.

Submit a new recovery

Refer

If you'd rather refer your customers to us, simply ask them to call Ontrack directly at 800.872.2599 and we'll take care of the rest. You'll receive an exclusive referral fee pursuant to the specific customer agreement for each successful recovery you refer. Just make sure your customer mentions your Partner ID* or company name when calling us.

*Don't know your Ontrack Partner ID? Contact our Partnership Team for more information.

Training Materials

Whether you’ve just joined us or want to refresh your knowledge, check out these training materials for Ontrack Data Recovery services.

How it works.

As an Authorized Partner, you are entitled to a series of benefits, including commissions and discounts. Make sure you know how the process works by reviewing this infographic.

Learn More

Overcoming customer objections.

This quick guide shows you how to address common misunderstandings when discussing data recovery.

View guide

Data recovery capabilities.

We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm.

Learn More

Promotional Resources

These marketing resources can help you promote data recovery services in your store and on your website.

Authorized Partner logo

Display the Authorized Partner logo to show your official partnership with Ontrack, the world leaders in data recovery.

Download Logo Pack

Store Poster

Print and put up this poster in your store to show your customers that you offer data recovery services.

Download Poster

Need something else?

We can help you with all of your data recovery promotional needs. Whether you need web banners, stickers, point-of-sale merchandising or a co-branded info sheet, get in touch and let us know what you need!

Display a banner to start earning.

Use our animated website banners to increase your data recovery referrals from your website or blog.

It’s simple - click below to download the banner pack and upload your chosen banner(s) to your website. For the image URL, use the following link and replace the red, bold text with your Partner ID, so all of your referrals can be tracked. Please ensure there are no trailing spaces before or after your ID number and that the link structure is not changed:

https://ssof.ontrack.com/?partnerid=EXAMPLEID

When your website visitors click on a banner and request a quote, your details will be recorded with it. If the customer goes ahead with the recovery, you will automatically receive a referral commission!

Marketing resources

Promote data recovery across your digital channels

Highlight your professional data recovery services powered by Ontrack across your website and marketing materials.

We recommend creating a dedicated data recovery page or adding a clearly visible section within your existing services page. To support your promotion, we’ve provided website content and a selection of stock images that you may use across your website, brochures, presentations and other collateral.

Remember: If you'd like to refer customers to us, make sure you use your Partner referral link.

Website Content

Ready-to-use website copy designed to help you communicate your data recovery offering clearly and professionally. The content supports both service models, whether you manage the recovery process directly or refer cases to Ontrack. Customise with your contact details and referral link where applicable.

Learn More

Social Media Images

A selection of stock images aligned with Ontrack’s brand that you can use to promote data recovery services across your website and marketing collateral. These visuals are provided to support your promotional activity and can be incorporated into your own marketing materials as needed.

Learn More

Data Management Solutions

Offer more than just data recovery services.

As an Authorized Partner, you can help your customers manage their whole data life cycle with our suite of data management solutions. Check out these reseller reference guides to start expanding your service portfolio and increasing your revenues. You can choose to resell our solutions directly to your customers or offer them as part of a managed service.

Ontrack PowerControls

Search, manage and restore Microsoft Exchange data quickly and effectively. Also available for SharePoint and SQL Server.

Ontrack PowerControls

Ontrack Eraser Degausser

Completely destroy end of life magnetic media such as hard drives and tapes with our certified hardware solution.

Ontrack Eraser Degausser

Erasure software solutions

State-of-the-art erasure software to securely and thoroughly sanitize any media type before reusing, reselling or recycling.

Erasure Software Solutions

Your Partnership Team

Got a question? Need some assistance? We're here to help!

Our US team is based in Eden Prairie, Minnesota and are here to help you make the best out of being an Authorized Partner, including:

Assisting with any inquiries related to the Authorized Partner Program or the data recovery process
Helping you identify opportunities for local data recovery promotion
Sending point-of-sale collateral to your store
Providing training and support for all Ontrack products and services
Updating your company contact information

Email Us

Monthly Updates

As an Ontrack Authorised Partner, opted in contacts will receive our Monthly Newsletter.

Stay up to date with everything Ontrack. Each newsletter includes up-to-date information on our product and service offerings, the latest Ontrack Authorised Partner giveaways to help you market data recovery services to your customers, and engaging case studies showcasing how Ontrack has helped clients, partners, and individuals recover critical data.