Data Recovery by Solution

Deleted File Recovery

For 35+ years, we have remained the world leader in data recovery for deleted files. Let the experts at Ontrack help you get your data back.

Overview

Ontrack offers solutions to recover all different types of files that you may have lost: spreadsheets, digital photos or even databases.

If you've lost files to any data loss scenario, get a free evaluation of your media and a fixed price quote within 4 hours! 

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Whether it is documents, spreadsheets, digital photos or databases, all file loss has one thing in common: the storage device containing the files, images, music or videos has stopped working properly.

In some cases, the failure of the storage device is due to a component failure, mechanical failure or a logical problem on the media. Whatever the reasons behind your data loss, Ontrack has solutions designed to recover your deleted files.

Ontrack Can Find Your Deleted Files

Ontrack specializes in repairing storage media and extracting data. Ontrack engineers reassemble the file systems and repair the recovered files so that they can be used again

Media Types

  • PATA (IDE, EIDE)
  • SATA, SCSI, SAS, Fiber Channel
  • External hard drives / portable USB, Firewire, eSATA
  • PCMCIA
  • SSD drive
  • Tape
  • Flash memory
  • Optical storage (CD / DVD-ROM)

Recoverable File Types

  • Encrypted files
  • Worksheets
  • Presentations
  • Database
  • Email
  • Accounting
  • Graphics
  • Digital photos
  • Music files

Hard Drive Brands

  • Western Digital
  • Seagate Technologies
  • Fujitsu
  • Toshiba
  • Samsung
  • Hitachi GST
  • Other...

The data recovery process.

From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software to handle data loss situations – from simple to the most complex and catastrophic.

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

2-4 business days

Standard

Standard

5-7 business days

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack (H.K.) Limited, 148 Electric Road 12/F, Unit 1203A, North Point, Hong Kong (see all locations)