Authorized Partner Resource Center

Your go-to place for information, training, and resources to generate data recovery awareness, produce leads and increase customer activity and loyalty.

Start a new data recovery.

Gray- Partner Resource Center 1- Resell


Click below to contact our team and start reselling a new data recovery on behalf of your customer.  You’ll receive an exclusive reseller discount.

Gray- Partner Resource Center 2- Refer


If you'd rather refer your customers to us, simply ask them to contact Ontrack directly and we'll take care of the rest.

You'll receive an exclusive referral fee pursuant to the specific customer agreement for each successful recovery you refer. Just make sure your customer mentions your Partner ID* or company name when calling us.

*Don't know your Ontrack Partner ID? Contact our Partnership Team for more information.

Training Materials

Whether you’ve just joined us or want to refresh your knowledge, check out these training materials for Ontrack Data Recovery services.

How it Works
How it works.

As an Authorized Partner, you are entitled to a series of benefits, including commissions and discounts. Make sure you know how the process works by reviewing this infographic.

Overcoming customer objections
Overcoming customer objections.

This quick guide shows you how to address common misunderstandings when discussing data recovery.

Data recovery capabilities
Data recovery capabilities.

We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm.

Promotional Resources

These marketing resources can help you promote data recovery services in your store and on your website.

Authorized Partner logo

Display the Authorized Partner logo to show your official partnership with Ontrack, the world leaders in data recovery.

Store Poster

Print and put up this poster in your store to show your customers that you offer data recovery services.

Need something else?

We can help you with all of your data recovery promotional needs. Whether you need web banners, stickers, point-of-sale merchandising or a co-branded info sheet, get in touch and let us know what you need!

Display a banner to start earning.

Use our animated website banners to increase your data recovery referrals from your website or blog.

It’s simple - click below to download the banner pack and upload your chosen banner(s) to your website. For the image URL, use the following link and replace the red, bold text with your Partner ID, so all of your referrals can be tracked. Please ensure there are no trailing spaces before or after your ID number and that the link structure is not changed:

When your website visitors click on a banner and request a quote, your details will be recorded with it. If the customer goes ahead with the recovery, you will automatically receive a referral commission!



Data Management Solutions

Offer more than just data recovery services.

As an Authorized Partner, you can help your customers manage their whole data life cycle with our suite of data management solutions. Check out these reseller reference guides to start expanding your service portfolio and increasing your revenues. You can choose to resell our solutions directly to your customers or offer them as part of a managed service.

Ontrack PowerControls

Search, manage and restore Microsoft Exchange data quickly and effectively. Also available for SharePoint and SQL Server.

Ontrack Eraser Degausser

Completely destroy end of life magnetic media such as hard drives and tapes with our certified hardware solution.

Erasure software solutions

State-of-the-art erasure software to securely and thoroughly sanitize any media type before reusing, reselling or recycling.

Your Partnership Team

Your Partnership Team

Got a question? Need some assistance? We're here to help!

Our US team is based in Eden Prairie, Minnesota and are here to help you make the best out of being an Authorized Partner, including:

  • Assisting with any inquiries related to the Authorized Partner Program or the data recovery process
  • Helping you identify opportunities for local data recovery promotion
  • Sending point-of-sale collateral to your store
  • Providing training and support for all Ontrack products and services
  • Updating your company contact information

KLDiscovery Ontrack (H.K.) Limited, 148 Electric Road 12/F, Unit 1203A, North Point, Hong Kong (see all locations)