Welcome WD® Customers!

WD customers receive a 10% discount on all data recovery services and software. Ontrack are the world leaders in data recovery and the only WD Platinum Data Recovery Partner in Hong Kong.

Simply call us on +852 5808 7353 or fill in your details to speak with a data recovery specialist. They will guide you through our process and costs, and provide you with the next steps to get your media to us.

WD Customers Receive:

  • 10% discount on data recovery fees.
  • Free evaluation
  • No data, no fee
  • Over 30 years experience and the largest team of data recovery engineers worldwide.
  • Access to the Ontrack Online Portal
    • Ontrack Online allows customers to instantly view their recovery status and track the progress of their recovery from beginning to end.
  • Widest range of data recovery solutions offered: including, cleanroom, remote through secure modem or internet connection, on-site, and award-winning do-it-yourself data recovery software.
  • Trusted data recovery services for: WD Elements®, WD My Passport®, WD My Cloud®, WD My Book®, WD Blue®, WD Green®, WD Black®, WD Purple® and WD NAS solutions.

  • Free service consultation and quote.
  • During normal business hours (9:00AM to 6:00PM, GMT +8:00), a data recovery specialist will call you as soon as possible.
  • After normal business hours, you will be contacted the following business morning.
  • If you need immediate data recovery assistance, please call +852 5808 7353.

The information contained in the form is used for the free consultation to assess your data loss and determine solutions and pricing options.

For your privacy, Ontrack® Data Recovery does not supply customer information to other third party marketers.

Please provide details of your data loss situation