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+65 3158 5873
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+65 3158 5873
Start Your Data Recovery
Data Recovery by Solution

Apple data recovery

Ontrack’s data recovery services can assist you in recovering lost, deleted, corrupt or damaged files from any Apple device. Receive a free evaluation of your media. Your media will be collected and you’ll get a fixed price quote for your data recovery. Fast, easy and absolutely no obligation.
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We understand that your iPhone isn't just there for making calls; it can contain important messages, business contacts and priceless photos or videos.

If your data is lost or becomes inaccessible due to physical damage, we can help. Our engineers have extensive experience recovering lost data from any situation, including shattered screens, broken connector ports, dead batteries and failed iOS upgrades. Over the past 30 years of recovering data, we’ve seen and recovered from it all.

Data recovery from Apple Devices

Keep your Apple warranty intact

Our data recovery engineers are authorised to open Apple devices without affecting the product warranty.

As Ontrack are partnered with Apple globally, you can maintain your Apple product warranty even after data recovery work has taken place. Our Apple Certified Mac Technicians and Apple Certified iOS Technicians are experts in handling and recovering data from any Apple device.

Apple Data Recovery Services

Any Apple device, any MacOS version

Our specialists can recover data from any Apple device, including: iPhone, iPod Classic, iPod Nano, iPad, iPod Touch, and iPod Shuffle.

Mac System Recovery

Mac Pro

Mac Mini

MacBook

MacBook Air

MacBook Pro

iMac

G4

G3 and older

Apple TV

TimeMachine

Mac Server Recovery

Xserve

Xserve RAID

Xsan

OSX Server

Mac Application Recovery

iLife

iWork

Aperture

iPhoto

Logic Studio

Logic Express

Final Cut Studio

Final Cut Studio Pro

Microsoft Entourage

Apple Mail

Mac OperatingSystem Recovery

Mac OS 2.x - 10.x

Mac Server OS 10.x

Xsan 1.x - 2.x

Why Ontrack Data Recovery

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery by Ontrack

Causes of data loss on Apple devices

Our engineers regularly recover data from all of the situations  listed below.

Don't worry if your problem isn't listed; contact us for more information about how we can help you.

  • Hard drive or SSD not recognised or inaccessible
  • Accidentally initialised disk
  • System errors
  • File or folder directory not found
  • Volume is not HFS+
  • File system error
  • Physical damage to the storage device
  • Formatted hard drive
  • Corrupted data
  • Loss of RAID configuration
  • Lost or deleted data
  • And many more...

What Our Customers Say About Our Data Recovery Services

4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation
Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation
Evaluation

After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.

Data Recovery Data Recovery
Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return
Data Return

Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.

+65 3158-5817 Start Your Data Recovery

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 until completion

Priority

Priority

Average of 3-7 business days

Standard

Standard

5-15 business days

+65 3158-5817 Start Your Data Recovery

Frequently Asked Questions

How do backup files become damaged or corrupted?

Backup files can become corrupt in a number of ways:
  • Large backup files may become damaged while copying to other devices
  • Backups were accidentally or intentionally deleted
  • Files may be damaged during encryption

What type of damage can you help with?

We can help retrieve data from devices affected by water damage, fire damage, heat damage, and lightning strike and power surges, as well as those that have been dropped. If you're not sure if we can help, get in touch!

Does data destruction remove windows?

Physical data destruction such as degaussing or shredding will make a hard disk drive or SSD inoperable so that none of the data, software, or other programs on the device will function. Erasure software can be used in such a manner that it erases only specific files, leaving Windows or other operating systems intact when an organization desires to repurpose the asset after wiping the data. The comprehensive approach to drive eraser software will remove all data and programs, including the operating system.

Does degaussing a hard drive make it non-functional?

When degaussing a traditional hard drive, the magnetically coated platters that store data are completely erased. Degaussing involves subjecting a hard drive to a magnetic field, which essentially demagnetizes the platters. The drive is rendered completely inoperable because there are no longer tracks and sectors on the platter which are used to organize and locate data. Degaussing provides permanent removal of data and is recommended as a step in the data sanitization of traditional hard drives, tape, and other magnetic media. After degaussing, devices can be physically destroyed using a special shredder—the process guards against the possibility of any potential for possible data recovery.

Does destroying a hard drive with a hammer make it unrecoverable?

We've seen videos of do-it-yourself data destruction with nail guns, hammers, and automobiles. And while these methods physically destroy devices, they don't provide a verifiable, certified method to ensure data is inaccessible and unrecoverable. Destroying a hard drive with a hammer might render it inoperable, but because Ontrack engineers are known for their miraculous data recovery rescues (including a hard drive from the crashed Space Shuttle), anything is possible.

Resources from the Blog

30 August, 2022 11:57:58 AM GMT-04:00

Ontrack to the Rescue: Mac Data Recovery

First, There Was a Fire

30 August, 2022 11:57:58 AM GMT-04:00

How much data can be recovered?

Your data is incredibly important and at Ontrack, our experienced team of engineers will always do what they can to reco

30 August, 2022 11:57:58 AM GMT-04:00

How to fix a MacBook that won’t turn on

In this article, we share some practical advice on how to troubleshoot and fix your Mackbook Air or Macbook Pro when it’

Related Data Recovery Services

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RAID Recovery

Repair, recover, and reconstruct RAID data that has become inaccessible.

Database Recovery

Recover critical information from your database with 24/7 support.

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Rely on expert help to recover ransomware-encrypted data.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

40

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
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