Ontrack’s data recovery services can assist you in recovering lost, deleted, corrupt or damaged files from any Apple device.
Receive a free evaluation of your media in under 4 hours. Your media will be collected and you’ll get a fixed price quote for your data recovery. Fast, easy and absolutely no obligation.
Keep your Apple warranty intact
Our data recovery engineers are authorised to open Apple devices without affecting the product warranty.
As Ontrack are partnered with Apple globally, you can maintain your Apple product warranty even after data recovery work has taken place. Our Apple Certified Mac Technicians and Apple Certified iOS Technicians are experts in handling and recovering data from any Apple device.
Any Apple device, any MacOS version
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Data recovery for iPhone, iPad and iPod
We understand that your iPhone isn't just there for making calls; it can contain important messages, business contacts and priceless photos or videos. If your data is lost or becomes inaccessible due to physical damage, we can help.
Our engineers have extensive experience recovering lost data from any situation, including shattered screens, broken connector ports, dead batteries and failed iOS upgrades. Over the past 30 years of recovering data, we’ve seen and recovered from it all.
Our specialists can recover data from any Apple device, including:
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Data recovery process for Apple devices
Get your lost data back in four simple steps:
Consultation
Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.
Evaluation
Within a 24 hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.
Recovery
With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.
Return
Once your data has been recovered, we’ll send it back to you on a brand new external USB device, which is encrypted for security and shipped via next day delivery.
Causes of data loss on Apple devices
Our engineers regularly recover data from all of the situations listed below.
Don't worry if your problem isn't listed; contact us for more information about how we can help you.
- Hard drive or SSD not recognised or inaccessible
- Accidentally initialised disk
- System errors
- File or folder directory not found
- Volume is not HFS+
- File system error
- Physical damage to the storage device
- Formatted hard drive
- Corrupted data
- Loss of RAID configuration
- Lost or deleted data
- And many more...
The data recovery process.
From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software to handle data loss situation – from simple to the most complex and catastrophic.
DIY data recovery
If your Apple device is not physically damaged, our Ontrack EasyRecovery software could help get your data back.
Our Ontrack EasyRecovery software is available for Mac and iPhone and can help you recover lost data. Try it free today:
They don't call us the world leader for nothing. Join over a half million people and businesses who have trusted Ontrack to recover their data.
Start your data recovery now with a free consultation.
Submit the form below and one of our data recovery specialists will contact you with all the information you need.