Data Recovery by Device

Server Data Recovery

When your server fails or is missing data, we understand the urgency to recover your data and get you back up and running. Our team of engineers are experts in server data recovery. We work with our clients and the equipment manufacturer to recover the maximum amount of data as quickly as possible.

Expert Server Data Recovery

We recover data from any direct attached RAID, Network Attached Storage (NAS), and very large Storage Area Network (SAN) systems.

Ontrack Data Recovery engineers can help you:

  • Recover lost data from file servers
  • Restore application servers
  • Retrieve lost web server data
  • Recover virtual server data
  • Create custom data recovery solutions

Learn more about our RAID and SAN, DAS & SDS recovery services.

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Server Data Recovery Services

Proven recovery methods for any server system.

Our global research and development team is dedicated to creating customised data recovery solutions for our clients. For over 35 years we have been developing the necessary tools and techniques for successful server data recoveries.

Microsoft Exchange and Other Email Servers

Specialised recovery solutions for inaccessible email databases and missing, corrupted or deleted messages or mailboxes.
  • In lab data recovery services for physical drive failures
  • Remote Data Recovery solutions for data recovery performed over a secure internet connection
  • Ontrack® PowerControls management software for Microsoft Exchange

File Server

File servers can take on many different shapes and sizes, but rest assured that Ontrack has experience in recovering data from all hardware storage device configurations, including:
  • Network Attached Storage servers
  • Storage Area Networks
  • Direct Attached Storage
  • Cloud Storage

Database Server

As an industry partner with certified developer status with Apple, Microsoft, Sun and VMware, we are best positioned to assist with a range of common database errors, including:
  • Database corruption
  • Torn pages
  • System table abnormalities

Microsoft SharePoint Server

Ontrack® PowerControls™ for Microsoft SharePoint allows administrators to quickly and easily find, recover and restore Microsoft Office SharePoint server items including:
  • Entire SharePoint sites
  • Documents
  • Lists
  • Libraries and folders 

Microsoft SQL Server

Ontrack® PowerControls™ for SQL restores Microsoft® SQL Server® tables without having to restore the entire database.
  • Restore just the table you need – not the entire database
  • Preview content before restoration
  • Drag and drop copied tables directly to the desired environment
  • Spend minutes restoring versus hours or days
  • Achieve an ROI well beyond the cost of the tool
  • Supports Snapshots or native SQL backups

Web Server

We know loss of a web server is critical to any business. That's why our skilled team of engineers are available to assist at any time, day or night in the event of a data loss. We have recovery capabilities for many types of web servers, including:
  • Apache HTTP
  • IIS for Windows®
  • Novell® Open Enterprise Servers
  • IBM® Domino® (formerly IBM Lotus® Domino)

If you do not see your web server listed here, please contact us for further assistance.

Virtual Servers

Virtual servers and servers using VMware software reduce the cost of hosting a network and physical hardware, but add complexity to storage systems. Our engineers are experts in recovering from:
  • Corrupt VMFS Datastore volumes
  • Corrupted virtual disk files (VMDK or VHD)
  • Corrupted guest file systems
  • Deleted virtual disk files (VMDK or VHD)

If your issue is not listed here, contact us today for assistance.

Custom Application Servers

Our research and development team is dedicated to creating customized data recovery solutions for our clients.

Our global R&D team is the largest in the industry and has been developing the necessary tools and techniques for successful data recoveries for over 35 years.

Server, SAN and NAS brands we can recover data from






Hitachi Data Systems




Hewlett® Packard



Compellent Technologies

I-O Data



DataCore Software





Dell EMC



Western Digital®




X-IO Technologies


Pillar® Data Systems




If you do not see the manufacturer you are looking for, please contact us for a complete list.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

Common Scenarios For Data Loss On Servers

Server data loss can be caused by any of the following:

  • Inverter failure
  • Overwriting the configuration
  • Rebuilding failure
  • One or more hard drives overheating
  • File system corruption
  • Overvoltage or power failure
  • Hard drive failure
  • Power supply failure
  • Air conditioning failure
Server Data Recovery Experts

We are here to help

When a server loses data, we understand timing is critical. Our data recovery specialists are available 24/7 for emergency service. We offer a free phone consultation for server data recovery with one of our specialists or engineers.

During your call we will:

  • Confirm your hardware, configuration, virtualisation software and back up procedure
  • Assess the server data loss situation and possible failure points
  • Provide tips to prevent further data loss
  • Assess the possibility of a Remote Data Recovery
  • Advise on preparations for an in lab server data recovery

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.



5-15 business days



Average of 3-7 business days



24/7 until completion

Frequently Asked Questions

Are there any fees for Ontrack Tech Support?

Ontrack Tech Support is free, and available Monday - Friday from 7:30 am - 6:00 pm Central Standard Time (CST).

Can Ontrack recover from a server infected with ransomware?

Ontrack's investment in the development of specialized software allows us to recover data from ransomware-encrypted systems, virtual machines, backup files, tapes, and other storage media.Ransomware incidents vary on the type of payload, and data recovery can be complex. Ontrack provides the best possible solutions for data recovery success.

Can Ontrack recover corrupted virtual machines from a server?

Ontrack has performed thousands of successful data recoveries from servers hosting virtual machines. Our proprietary software tools allow us to complete successful data recoveries from nearly any virtual machine, server or system; including VMware®, Microsoft® Hyper-V®, Citrix®, Linux® XEN®, and Oracle® VM.

Does Ontrack look at my data?

No, Ontrack does not open any of your files. We simply generate a file report.

What types of server file systems can you recover from?

There are virtually no limitations to Ontrack's server data recovery capabilities as we continually develop proprietary software to recover data from popular and specialized file systems such as NetApp® WAFL, Microsoft® ReFS, VMware VMFS5, Btrfs, and many others.If we don't currently support a particular file, our development team stands ready to create just-in-time solutions for enterprise customers worldwide.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.



In the business



Customers and growing



Of recovered data


Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack Pte Ltd, 148 Electric Road 12/F, Unit 1203A, North Point, Hong Kong (see all locations)