Data Recovery by Solution

Deleted File Recovery

For 35+ years, we have remained the world leader in data recovery for deleted files. Let the experts at Ontrack help you get your data back.

Overview

Ontrack offers solutions to recover all different types of files that you may have lost: spreadsheets, digital photos or even databases.

Recovering data from a USB Drive

Files can be lost for many different reasons, including accidental deletion, reformatting, corruption, viruses and physical media damage.

Ontrack has the experience and expertise to recover any type of file, no matter what the data loss situation. Contact us today to start recovering your lost files.

Ontrack can recover your deleted files

We specialise in repairing storage media and extracting data. Our engineers can reassemble file systems and repair recovered files so that they can be used again.

Media Types

  • PATA (IDE, EIDE)
  • SATA, SCSI, SAS, Fiber Channel
  • External hard drives / portable USB, Firewire, eSATA
  • PCMCIA
  • SSD drive
  • Tape
  • Flash memory
  • Optical storage (CD / DVD-ROM)

Recoverable File Types

  • Encrypted files
  • Worksheets
  • Presentations
  • Database
  • Email
  • Accounting
  • Graphics
  • Digital photos
  • Music files

Hard Drive Brands

  • Western Digital
  • Seagate Technologies
  • Fujitsu
  • Toshiba
  • Samsung
  • Hitachi GST
  • Other...

The data recovery process.

From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software to handle data loss situations – from simple to the most complex and catastrophic.

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 until completion

Priority

Priority

Average of 3-7 business days

Standard

Standard

5-15 business days

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack Pte Ltd, 148 Electric Road 12/F, Unit 1203A, North Point, Hong Kong (see all locations)