Technology Partners

Data recovery for Synology customers

Expert data recovery services for Synology customers.

Synology customers receive a free evaluation and 10% discount on all data recovery services and software!

Benefits for Synology customers

Benefits for Synology customers

We have been successfully restoring data from Synology storage systems for years. With over 30 years of experience and proprietary tools, we will find the best solution for your data.

  • Free device collection
  • Free evaluation of your media
  • 10% discount on data recovery services
  • Expert advice and global availability 24/7/365
  • With Ontrack Verifile, you can see your recoverable data before you proceed with your recovery
  • No data no fee and no hidden costs

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Get a free evaluation in 24 hours

Get a free evaluation in 24 hours

We will pick up your Synology device free of charge. You will receive the evaluation result and a fixed price quote within 24 hours.

Our process is risk-free and no obligation. Click below to request your free collection and start your evaluation:

Any device, any data loss situation

Any device, any data loss situation

We can help recover lost data from any Synology device.

Our team of data recovery experts can help you get your lost data back from any Synology product and almost any data loss situation. Contact us today to start your data recovery.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

The data recovery process.

From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software to handle data loss situation – from simple to the most complex and catastrophic.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.



5-15 business days



Average of 3-7 business days



24/7 until completion

Frequently Asked Questions

What is the difference between RAID and NAS?

RAID (Redundant Array of Independent Disks) contains multiple drives and attaches directly to a computer system. Used primarily for file storage, RAID is perfect for handling large files required by video editors and audio engineers. NAS (Network Attached Storage) is an appliance that connects via a network and provides file-sharing services. A NAS may contain multiple drives configured with RAID software, or simply contain a single drive.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.



In the business



Customers and growing



Of recovered data


Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack Pte Ltd, 148 Electric Road 12/F, Unit 1203A, North Point, Hong Kong (see all locations)