Tape Services

Tape Migration

Tape migration for any tape format.

Moving or consolidating your magnetic tape data to a new storage system can be a stressful experience. With Ontrack’s tape migration service, we will assist you through the entire process to ensure you know what you need to migrate and what you can dispose of.

Types of migration

If you’re looking to migrate your archive data to another storage medium, we can assist with the following services:

Tape to Tape Icon
Tape to Tape
We can help you migrate from one tape generation to another or consolidate multiple types of tape into one common format.
Alternative Storage Icon
Alternative Storage
We can help migrate your tape data to disk or any other type of storage medium.
New Backup System Icon
New Backup System
If you are migrating to a new backup system we can assist in aligning all of your archive tape data so that it is compatible with your new infrastructure.

How it works

As part of a tape migration project, we can convert and consolidate your archives onto one, unified platform of choice.

Each project is tailored to your needs, but here are just some of the services we can provide:

  • Recovery of any inaccessible data
  • Replication and de-duplication
  • Catalog and indexing report for future data mapping
  • Development of custom software and tools for the retrieval of archived data
  • Conversion of your legacy media in a secure, efficient and cost-effective manner
  • Accurate bit-for-bit copy of the source data, supplied back to you in the required format


Any tape format.

From reel-to-reel to the latest LTO tapes, we can cater for any type of magnetic storage, no matter how new or old the technology is.

Even if your media is damaged, our engineers can help using  proprietary tape recovery techniques. Here are just some of the tape formats we support, in any generation. Can’t see yours? Don’t worry, we can still help you.



Tape Capacity

3500 Series

3500 MP Series

5 to 700 GB

AIT Series | SAIT Series

8mm (AIT)

35 to 500 GB

Oracle (formerly StorageTek)
9800 Series | 10000 Series

9800 Series
10000 Series

40 to 1,000 GB

DLT Series | SDLT Series

DLT Series
SDLT Series

80 to 800 GB

Tandberg Data
DAT Series | LTO Series
SLR Series | VXA Series

4mm, 8mm (MP)
Ultrium (generation 1-5)

38 to 6000 GB

Quantum, HP, Sony
DDS Series | DAT Series

DDS 4 mm

20 to 40 GB

IBM, HP, Quantum, Sony
LTO Series

Ultrium (generation 1-6)

200GB to 30TB

Any backup system.

Our expertise doesn’t end with tape; we also provide additional services to assist with the migration of backup systems:


Veritas NetBackup

Veritas Backup Exec

Microsoft® Backup

Catalogic® DPX



Data Protector





We support any backup software, so if you don’t see yours here we can still assist you.

Ontrack Padlock

Total data security.

We’re trusted by thousands of organizations every year with even the most sensitive data. We can provide you with:

  • Full chain of custody
  • Strict security protocols
  • Data returned on encrypted media
  • Secure courier service
  • Disposal of end-of-life media to government standards

Trust the tape migration experts

We can help you with any tape migration project, no matter how complex.

Here's just some of the reasons why companies all over the world choose Ontrack to migrate their tape data:

  • World leading data management services and software since 1985
  • International coverage with laboratories across the globe for multi-site / jurisdiction cases
  • 24/7/365 availability
  • Over 30 years of technical experience and R&D capabilities to solve even the most challenging tape situations
  • Proprietary software tools that work independently of backup infrastructure/software
  • Strict security policies with chain of custody if required

Tape Migration FAQs

I want to change from NetWorker to another system. What should I do if problems occur?

NetWorker is one of the most advanced backup storage solutions on the market. As with other solutions, the migration of an existing NetWorker system to another product is extremely problematic.The best approach to such a project is to get access to the data stored inside NetWorker with the built-in recovery function. In doing so, the compressed NetWorker files will be extracted to another storage space from where you can import the data into the new system. Normally, it is nearly impossible to import the metadata managed by NetWorker into the new hardware and backup solution. In most cases, you have to build the metadata of the new system from scratch and import the content into the appropriate folders or archives. Furthermore, NetWorker has a lot of features integrated into the system which makes it - if problems arise during the migration process - difficult to recover the backup.Whether the NetWorker backup system is based upon tapes or hard disks, or a combination of both, the integration of deduplication and virtualisation of backup files when recovering a NetWorker backup is a complicated task. Only specialised professionals can - if a backup is damaged - recover the backup and rescue the data inside. In such a case, we review the accessible data and search for references, which lead to the original structure of the underlying and compressed data files, whether they were stored in virtual machines or deduplicated for faster use and file size reduction.

How can I migrate my current Atempo Time Navigator, CA ARCserve or HP Data Protector to CommVault without any issues?

Achieving a successful migration of Time Navigator, CA ARCserve, or Data Protector backups or archives is a difficult task. Currently, there are no tools on the market that serve as an interpreter for the structure and/or the data to import them into a new CommVault system. Since the flagship CommVault product, Simpana, is specially designed as an archive storage solution, it would be wise to develop a detailed backup plan for the whole enterprise before establishing a unique Simpana archive structure. The migration is carried out the usual way, by creating or restoring an existing backup out of the current Time Navigator, CA ARCserve or HP Data Protector software solution and importing the data into the new CommVault solution.If you experience problems or if you just don't have the resources or time to perform this timely and costly project, you can contact our backup migration experts at Ontrack.

How can I migrate my current NetBackup or NetWorker backups to TSM?

You could import old NetBackup or NetWorker tapes to build a recent catalog, then either restore the data so you can access the content stored on tapes and disks and import it into Tivoli. Beforehand, you have to build the system from scratch, deploying all the policy domains, jobs, and structures. You can also try one of the special software solutions that are on the market, which can import NetBackup or NetWorker backups without the need for restoration. However, if this connector software doesn't work properly and the import fails, you will have even more problems.If the original data structure - both the files inside the backup and the NetBackup or NetWorker policies, schedules and other solution data - is damaged by the process, it is hard to carry out a restore to the original state to begin the project again, or to make a traditional restore and import into TSM. In this case, our experts can both recover the lost data and migrate your old NetBackup or NetWorker system to TSM.

How can I migrate my current TSM, NetBackup or NetWorker to CommVault without any issues?

In contrast to other backup storage software solutions, CommVault offers an easy way to migrate from other products. Its External Data Connector enables future or new clients of its current Simpana backup software to import the metadata which is stored inside a backup as well as details which are required regarding the current TSM, NetBackup or NetWorker storage structure, such as client information, policy details, job information, policy schedules, and tape inventories. With this information available, IT professionals then can translate the old clients to Simpana clients, deploy the client hardware and inherit the defined policies from the old TSM, NetBackup or NetWorker system.In the unlikely event that migration doesn't work because of hardware or software failures, this can result in problems that even a talented IT administrator cannot solve by themselves. Broken tape library linkage or tape catalog files make it hard even for experts to recover the original structure of the entire backup system and the attached tape library. If a migration from TSM, NetBackup or NetWorker backup to CommVault stops midway through, then you can find yourself in deep trouble. In most cases, our experts can recover the data lost during the failed process and they can complete the migration.

How do I carry out a backup software migration?

Changing or migrating your current backup software to a new backup software solution or product is not an easy task. You might say that executing some backup software commands that start a general restore from tapes to server can cause no problems. However, many of our clients have told us that the application always crashed doing when trying to do it. The backup software usually tries to recover files, entire servers and databases extremely fast, but it does not support a process of switching to different backup software.Currently, there is only one product on the market that can help you migrate from TSM and NetBackup. However, for other backup software solutions there are no such applications available. Therefore, you have to do your migration job the traditional way: extract all the data stored in your current backup solution to an appropriate storage space; build the new backup system (both hardware and software) from scratch, create the archive architecture and import the new backup system. Additionally, all necessary clients, policy details and schedules, and tape inventories and catalogues have to be generated.A task this bit can become overwhelming, even for an IT department in a large corporation, as it is very time-consuming. You should consider contacting a specialist tape migration service provider - make sure they have experience in successfully completing several migration projects for all kinds of enterprises, regardless of industry or size.

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