Technology Partners

Data Recovery for Toshiba HDD Customers

Toshiba customers receive a 10% discount off all data recovery services.

Lost data? We can help you recover lost data from your internal or external Toshiba hard disk drive. Start your data recovery today.

Your Benefits

Your Benefits

Thanks to our global partnership with Toshiba Electronic Devices and Storage Corporation, we are proud to offer Toshiba customers the following benefits:

  • An exclusive 10% discount off our data recovery services
  • Free pick up from any Singapore location
  • Free consultation and evaluation of your media
  • A dedicated Data Services Representative to help you every step of the way
  • Fixed pricing, with no hidden charges
  • No recovery, no fee policy
  • Data recovery services performed by expert engineers
  • Complete end-to-end security and peace of mind
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Why Ontrack?

  • We are an authorized data recovery service provider for Toshiba hard disk drives.
  • We've been recovering data since 1985
  • State-of-the-art data recovery labs around the world
  • Over 500,000 successful data recoveries and counting
  • Over 1,400 years of combined data recovery experience
  • We offer different service levels depending on how quickly you'd like your data back

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery for Toshiba Hard Drives.

We can help you recover lost data from Toshiba consumer internal and external drives.

External Hard Disk Drives

Internal Hard Disk Drives

Canvio® series

S300 / V300 / N300 / X300 / P300 / L200

Canvio® Slim

S300 Surveillance

Canvio® Advance

V300 Video Streaming

Canvio® Basics

N300 NAS

Canvio® Ready

 X300 Performance

Canvio® for Desktop

P300 Desktop PC 

 L200 Laptop PC

Can't see your Toshiba HDD model? Don't worry, we can still help you. Contact our team today for assistance.

Toshiba Hard Drive Recovery.

Toshiba Hard Drive Recovery.

We understand that no two recoveries are the same and we can help you get your lost data back in almost any situation.

Your dedicated data recovery specialist will work with you to determine the best course of action for your Toshiba data recovery.

The Data Recovery Process.

From initial consultation to ongoing support, more businesses and clients choose Ontrack Data Recovery solutions and software to handle data loss situation – from simple to the most complex and catastrophic.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Standard

Standard

5-15 business days

Priority

Priority

Average of 3-7 business days

Emergency

Emergency

24/7 until completion

Frequently Asked Questions

Is there a charge for shipping?

No, Ontrack pays the cost of shipping to our facilities. For your convenience, we email you a prepaid shipping label to attach to your box. Simply drop it off with your local shipping office, or schedule a pickup at your location.

Do you see data recovery getting more cost-effective or more expensive because of the different variations of firmware?

We don't see a difference in the cost of the actual recovery, but there is a time cost. When we are familiar with the drive or firmware variation, we have better support for that drive. In cases when we are seeing new drives for the first time, it can take some time to perform research and development and work with the drive manufacturer to gain knowledge of the drive and the data layout.

If you overwrite the controllers with your firmware, how do you know where the data is randomly laid out or is that stored on the flash itself?

We are not overwriting the drives firmware but more sideloading a version of our custom firmware that then interfaces with the 'drive's firmware. This is used to apply low-level operations that are not typically supported without our firmware directly interfacing the firmware of the drive.

What is included in the free evaluation report?

The free evaluation report includes:
  • An assessment of the job, explaining the odds for successful recovery
  • A description of the challenges that Ontrack may encounter during the recovery

What will be included in the evaluation report?

Your free, no-obligation evaluation report will provide an estimate of how much of your data we expect to recover, how long we think the recovery will take, and how much it will cost. There are no hidden costs, and we aim to have the report with you within 4 hours.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack Pte Ltd, 148 Electric Road 12/F, Unit 1203A, North Point, Hong Kong (see all locations)