Ontrack offers professional email recovery services for consumers and businesses alike. From individual files to entire databases, we recover it all.

Whether it’s inside a database, a Microsoft Exchange Information Store, or individual messages and files; our expert engineers can recover your email data.

Where is your email stored?

On your device

Some software, like Microsoft Outlook, stores email on hardware. We can successfully recover email from hardware, even if it has stopped functioning.

In the cloud

Web based email applications (e.g. Gmail, Outlook.com, Yahoo, etc.), store emails in the cloud. If you have taken the additional step to back up your email to hardware, we can help you recover it.

Unsure if you have locally stored emails?

This table shows the most common email application types and where the email content is stored.

If your email has not been backed up to a hardware device, and/or you do not know your login credentials, please contact your email provider for assistance.

Email Application TypeLocally StoredServer StoredWeb Based Storage
Microsoft® Outlook   
Microsoft Outlook (with Exchange Server)   
Entourage®/Microsoft Outlook for Mac®   
Entourage/Microsoft Outlook for Mac (w/Exchange Server)   
iOS® Device (iPhone®, iPad®, iPod touch®)   
IBM Lotus Notes®   
Hotmail/Windows Live Mail   
Apple® Mail   
Yahoo!® Mail   
Google Gmail   
Android Mail   

Email recovery from a server environment

Our data recovery engineers are experienced in recovering your email not matter how it is stored on your server. Whether it is inside a database, a Microsoft Exchange Information Store, or individual messages in separate files (such as .pst) - your email server data can be recovered.

Contact us now to get expert advice for your specific data loss situation.

+65 3158 5817 Get a free consultation
Email recovery from servers
Damaged storage media recovery

Damaged storage media

Attempting to extract your emails without professional help could result in them becoming permanently unrecoverable.

Contact our data recovery experts as soon as possible if you have experienced a storage media failure that contains email messages.

+65 3158 5817

Email extraction from tape media

Identifying which tapes have emails or mailboxes can be a challenge for anyone who manages tape storage.

Our engineers can quickly pinpoint what media contains the data you need and restore it. The data is then returned in an encrypted .PST format.

Email extraction services
Email recovery from tape media

They don't call us the world leader for nothing. Join over a half million people and businesses who have trusted Ontrack to recover their data.


Start your data recovery now with a free consultation.

Submit the form below and one of our data recovery specialists will contact you with all the information you need.