Data Recovery by Industry

IT & Cybersecurity Data Recovery

Ontrack has partnered with many of the world’s leading hardware and software vendors to meet their data recovery needs. With 35+ years of experience, we can help recover your lost data no matter the situation.

Our engineers are experienced in recovering lost data from ransomware attacks, RAID failures, and many other situations.

Trust the world’s largest R&D team in the industry to help you get your data back.

Why Ontrack Data Recovery?

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

Data Extraction, Deletion, Destruction, and Erasure Solutions

Ontrack PowerControls

Data Extraction with Ontrack PowerControls™

Search, recover, and restore data from Exchange, SharePoint, and SQL environments

  • Restore only what you need, not the entire backup
  • Find the messages and files you need faster and easier than native tools
  • Forensically sound search and export without impacting the original metadata
  • Migrate to the cloud, saving data movement and hosting costs
  • Additional lab services extract mailboxes and messages from legacy storage systems and tapes
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Data Deletion, Destruction and Erasure Solutions

Permanently remove data from all IT assets, including PCs, hard drives, servers, data centre equipment, and smartphones.

Using an effective data sanitisation method will allow you to securely reuse, resell, or recycle all of your storage media. The addition of comprehensive, tamper proof reports and certificates of the erasure will ensure you comply with legal auditing requirements.

Benefits of using erasure software:

  • Destroys data from all storage media
  • Detailed data erasure reports
  • Fully certified
  • Cost effective

 

Erasure Verification

Erasure Verification

Verifying in-house and 3rd party data erasure processes adds security and peace of mind when repurposing or disposing of end-of-life media.

  • Test data is added to client device, sanitized using client’s process, and then device is thoroughly searched and analyzed for remnant data
  • Includes a detailed report on the effectiveness of the data sanitization process

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Standard

Standard

Average of 7-10 business days

Priority

Priority

Average of 2-3 business days

Emergency

Emergency

24/7 until completion

State-of-the-Art Information Security

Information Security

Information Security

We invest significant resources to protect your most sensitive electronically stored information (ESI). 

  • ISO/IEC 27001-Certified 
  • SOC 2® Certified 
  • HIPAA Security Rule Compliance 
  • Accreditation Under the EU-US and Swiss-US Privacy Shield Frameworks 
  • Multi-Zoned, Segmented Networks 
  • Role-Based Access Controls 
  • Redundancy Across Critical Systems 
  • Annual Third-Party Penetration Tests and Monthly Vulnerability Scans 

KLDiscovery’s data centers feature multiple layers of security and safety devices—including 24x7 monitoring—to protect the integrity of critical data. 

Service For Your Geography And Data Control Needs

Overview

Ontrack delivers outstanding customer service while providing our best-in-class data recovery.

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Remote Data Recovery

Your data is recovered remotely without your media ever leaving your premises. We connect to your system via the Internet to perform a live recovery. Available when the storage device or system is still operational. With remote data recovery, work can begin within hours.

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In-lab Data Recovery

Our advanced cleanroom facilities increase the amount of data which can be recovered from damaged media. We perform any data recovery where the media needs to be uncased in our secure cleanroom environment to avoid further contamination and recover the maximum amount of data possible.

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On-site Data Recovery

If your data is too sensitive to leave your location, our engineers can bring their recovery expertise to you. This option is only available for emergency services. For on-site data recovery, the storage device or system must be operational.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts!

KLDiscovery Ontrack Pty Ltd, Suite 9, 28 Donkin Street, West End, Brisbane, QLD 4101, Australia (see all locations)