Data Recovery by Software

Microsoft Exchange and Office 365 eDiscovery and Granular Recovery with Ontrack PowerControls™

Rapidly search, find, and collect custodian email for eDiscovery. Save time and improve results with eDiscovery-ready mailbox reports and PST exports.

Selectively restore Exchange and Office 365 mailboxes, messages and other mail items – instead of the entire EDB, saving time and money.

Ontrack PowerControls for Microsoft Exchange and Office 365 Email Recovery

Powerful ediscovery collection for Exchange

Ontrack® PowerControls forensically sound ediscovery collection from archives, backups, and PSTs without restoring the entire database or using an Exchange Server. 

Granularly search and restore mailboxes, messages, attachments and other Microsoft® Office Outlook items and export ediscovery-ready PSTs.

In this video from Ontrack, the world leader in data recovery, Jack Morris, Ontrack's Strategic Business Development Manager runs through PowerControls Administrative Server.

Organisations face data challenges every day, especially when it comes to demonstrating accessibility, reporting, and compliance requirements. This is where Ontrack PowerControls can help.

Ontrack PowerControls for Exchange Product Features

Interrogate a whole EDB or a single mailbox. Search and filter by message subject, date, time, keywords and more.
Collect custodian mailboxes and messages for legal and compliance requests with the ability to split large PSTs on export.
Quickly get lost or deleted messages back into your production Exchange environment.
Drag and drop mailboxes to a PST, a live Exchange server or Office 365.

In this video from Ontrack, the leading data recovery provider, Jack Morris, Ontrack's Strategic Business Development Manager runs through Ontrack PowerControls ExtractWizard.

Organisations face a range of challenges when maintaining legacy back-ups and server licenses; Ontrack PowerControls for Extract Wizard will save you time and money.

In this video, Jack Morris, Ontrack's Strategic Business Development Manager, runs through Ontrack PowerControls for eDiscovery Collection. 

Ontrack PowerControls for eDiscovery Collection provides an easy to use and cost-effective, secure solution for eDiscovery. 

Enhanced features for Ontrack PowerControls for Exchange

Note: PowerPacks are available as a separately priced option for custom licenses. 

PowerPack for ExtractWizard

Extract EDBs from tape or disk backups for ediscovery and investigations without the backup software. Save money by retiring legacy backup servers. Meet compliance requirements by ensuring access to email archives.

Ontrack PowerControls has ExtractWizard supports common backup software formats including:

  • Netbackup (Veritas/Symantec)
  • Dell EMC NetWorker (Dell EMC)
  • Tivoli Storage Manager (IBM)
  • Backup Exec (Veritas/Symantec)
  • Agent for IBM Tivoli Storage Manager
  • Commvault
  • Data Protector (HPE)
  • Arcserve
  • UltraBac
  • Windows NT Backup

PowerPack for Exchange

The following PowerPacks for Exchange can be added for enhanced search and analysis capabilities:

Agent for Advanced Searching: This agent offers the ability to search any combination of attachment text, message subject, message body, and attachment file name(s).

Agent for PST as a Source: Allows you to select any PST file and open it as a source data store that performs all database operations including copying, exporting, and searching. Parent folders are implemented for PST sources.

Agent for Content Analysis: Reduces the time taken to perform complex email searches. Administrators can create their own Content Analysis Stores containing multiple data sources, including legacy backup tapes, rather than searching one source at a time.

Agent for Administrative Services: Critical for compliance with highly regulated organisations. Enables the top level administrator to centrally control permissions within Ontrack PowerControls to mirror your organisation's internal IT security policies and control access to mailboxes. This agent also performs centralised activity auditing to track and record all actions taken by a Ontrack PowerControls user.

Ontrack PowerControls for Exchange

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Ontrack is a business of KLDiscovery, a leader in eDiscovery with our proprietary solutions.

From archiving and legal holds to eDiscovery workflow, learn how the Nebula Ecosystem provides a seamless, end-to-end solution for an organization’s data management.

Recover exchange email data

Build a licence to match your needs

  • Customise a licence for your business needs
  • Licences are available for any company size; from small businesses to the largest global enterprises
  • Add other Ontrack® PowerControls™ applications depending on your needs
  • Commercial licences are available for MSPs, eDiscovery and other service providers

Partnerships and API Integration


Resell to your customers

  • Grow revenue while saving your customers time and money
  • Generous partner discounts available
  • Resell on a project basis or to larger clients who manage their own data on-premises
Provide hosting services

Managed service providers

  • Rapidly recover items for your business customers and end users
  • Differentiate your service offerings with granular restore capabilities
  • Commercial, unlimited use licences available
For eDiscovery service providers

Ediscovery service providers

  • Extract data from backups for your client projects
  • Forensically sound with no impact to metadata
  • Commercial, unlimited use licences available
For backup and storage OEMs

Backup and storage OEMs

  • Bundle with your data protection platform to provide mailbox/message/file level granular restore
  • Licencing can be aligned to your business model
  • Option to integrate the API to run the Ontrack PowerControls libraries within your user interface

Powercontrols for Exchange FAQs

What is email data recovery?

The term email data recovery refers to two situations, email restoration and email recovery. Email restoration is the process of accessing email data from a good backup and putting it back into a production email server or exporting for legal or compliance requests. The email database must be intact with no corruption or data loss for email restoration tools to restore the email.Conversely, email recovery involves the reconstruction of email databases and objects when there is data loss or database corruption. Ontrack in lab services uses a suite of proprietary tools and processes to repair databases and recover email data. Ontrack® PowerControls™ for Exchange and Ontrack® Email365 can be used to restore emails from Exchange backups and Office 365.

How do I restore a Microsoft Office 365 mailbox?

Ontrack® PowerControls™ will require the user to have a backup of the Office 365 mailbox to use as a source to perform a restore operation. Connect to the backup using the Source Wizard. Backups can be in .pst or .edb format. For .edb, locate the desired mailbox. If .pst, verify this backup corresponds to the correct mailbox. Use the Wizard to connect to the target Office 365 mailbox. Office 365 will require Active Directory credentials to access the target mailbox. Drag and drop the mailbox/pst from the source to the target mailbox.

How do I restore Microsoft Outlook emails with PowerControls software?

You can drag or copy and paste to restore a mailbox to a target PST root node or folder, or to a Microsoft Exchange Server root node, mailbox, or folder.
  1. In the Source pane, copy a mailbox (for example, User 1).
  2. In the Target pane, paste the mailbox into a folder, mailbox, PST root node, or Microsoft Exchange Server root node.
  3. In the Copy Progress window, verify your results to make sure that your messages from all mailboxes were copied to the target destination.
  4. In the Copy Progress window, click Close to return to the Ontrack PowerControls main window.
  5. All unduplicated messages in a mailbox are restored and their directory structure is preserved. If the mailbox does not exist in the target destination, a folder with its name is created.

How do I retrieve emails from an Exchange Server with the PowerControls software?

Use Ontrack® PowerControls™ to connect to the Exchange Server as a Target.Click Find in Target, and then, in the Target pane, select the folder (for example, mailbox(es), Inbox) you want to search. The selected folder(s) define the scope of the search.In the Search for words box, enter one or more words or phrases if you want to execute a keyword search using Boolean syntax, for example ["dog” AND "cat” AND "mouse”] OR ["rat]. Use the Exclude words box to refine the search.Select where to search using Search In, and select one or more of the following checkboxes: Message Subject, Message Body, Attachment File Name(s), or Attachment Text.Ontrack PowerControls has the ability to search multiple levels of embedded message items. Select Attachment Text in the Select in the checkbox. For Date, select an action performed on the document (such as Received, Sent, or Due) and qualify with dates for After, Before, or both. To preview the message items returned by the search, click the Preview checkbox.Ontrack PowerControls has the ability to further refine the search by applying additional filter criteria to the search results. In the Results area, select the message items you want to export.On the Tools menu in the Find in Exchange Target window, click Export.On the Tools menu, click Export.On the toolbar, click the Export icon. Right-click the mailbox, folder, or public EDB root, and on the shortcut menu, click Export. The Export Mailbox or Export Folder window appears. In the Format box, select PST, MSG, or TXT. In the Export to File or Export to Folder box, do one of the following: If you selected the PST format, enter the name of the resulting PST file. If you are exporting a mailbox, the name of the PST file defaults to the name of the mailbox (which can be modified).If you selected the MSG or TXT format, enter the location of the exported mailbox, folder, or public EDB file. Select the Export Subfolders checkbox if you want to export all of the subfolders for the selected mailbox or folder. Filter by date range if desired. Click Export.

What are email extraction services?

Using proprietary tools, Ontrack technicians can access email databases from tapes, backups, and storage systems and then access specific mailboxes, messages, calendar items, archives, and attachments and provide them in a file, folder or container formats (PST, NSF) as required by the customer.Email extraction is typically used when migrating legacy email to the cloud, to newer email platforms or when email is required for legal and compliance requests. For more information, see the Email Extraction Services page.

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Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.



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KLDiscovery Ontrack Pty Ltd, Suite 9, 28 Donkin Street, West End, Brisbane, QLD 4101, Australia (see all locations)