...worth every penny. Thank you.
Marleke | September 05
I highly recommend Ontrack!
Litfin | May 20
Very efficient company
Charles Wilcox | May 04
Regardless of the situation, rely on Ontrack’s 35+ years of experience recovering data. We are backed by the world’s largest R&D team in data recovery.
Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.
We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.
Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.
Ontrack are the world leaders in Data Recovery. We completed the worlds' first data recovery in 1985 and have been building on our skills and expertise ever since.
Worldwide, Ontrack completes tens of thousands of recoveries every year in our offices and labs across 20 different countries. From PCs and Laptops, external drives, mobile phones and SD cards right up to the biggest Enterprise Storage systems, we've seen it all and can give you the very best chance of getting back your important data.
Our specialist teams of Data Recovery Engineers have a global success rate of over 90% and our friendly Customer Support team can help to guide you through the entire process from start to finish.
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We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.
Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.
After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.
With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.
Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.
24/7 until completion
Average of 2-3 business days
Average of 7-10 business days
Our team has experience recovering digital photos from all types of data loss scenarios including:
Mechanical failures
If your HDD is not working or is making clicking or grinding noises, it is likely experiencing a mechanical failure. This could be due to a head crash or motor failure. Mechanical failures require a cleanroom environment in order to open the hard drive without causing further data loss.
Logical Issues
If your HDD is working, but you cannot access some or all of your files, then it likely to be experiencing a logical failure. This could be due to a lost partition or accidental reformatting of the drive.
Solid State Drives
SSDs bring a new range of challenges for data recovery, but Ontrack engineers are up to the task.
Whatever the cause of your data loss, Ontrack can give you the best chance to get it back.
These days it feels like our whole lives are stored on our mobile devices so when somthing goes wrong, we understand that it can be a very stressful experience. Our engineers can recover data from most types of physical and logical damage. Here's some of the common issues:
Need help with something else that isn't listed? Get in touch with us today to find out how we can help you.
Deleted data? Formatted memory card? A virus or software error? With the EasyRecovery tool from Ontrack you can recover files yourself from memory cards, USB sticks and more. EasyRecovery software is the complete solution for businesses and home users to recover files. Different versions available for Windows and Mac.
KLDiscovery’s data centers feature multiple layers of security and safety devices—including 24x7 monitoring—to protect the integrity of critical data.
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