Dell data recovery service experts
Ontrack is an authorised Dell ProSupport Partner and provides data recovery services for all Dell computers and storage devices. With over 30 years of experience, we can recover your data.
Trust Ontrack for Dell data recovery
Ontrack’s global R&D team has expert knowledge of Dell products, and has developed proprietary software tools to ensure that we can recover data from any Dell product.
With 17 labs and over 120 engineers throughout North America, Europe, Asia, and Australia, Ontrack is the world’s leading Dell data recovery provider. We perform over 50,000 successful data recoveries a year and deliver the highest level of recovery
success and customer service.
Benefits for Dell customers
- 10% discount
- Free shipping
- No recovery, no fee policy
- Data recovery work completed in a specialist cleanroom environment
- Dedicated Data Services Representative to assist you with your recovery
- Highly trained experts who’ve successfully recovered data from thousands of Dell computers and storage devices
Data recovery for any Dell product
Ontrack has the expertise to recover data from all Dell products and virtually any data loss situation.
Our data recovery experts can recover inaccessible emails, pictures, contacts, videos, music, documents and other data types from Dell devices that have suffered file system corruption, physical damage and fire or water damage. If your data loss is time critical, please call us immediately for the best advice.
Laptops and tablets:
Dell Alienware
Dell Dimension
Dell Chromebook
Dell G-Series
Dell Inspiron
Dell Latitude
Dell Precision Mobile Workstations
Dell Vostro
Dell XPS
Desktops:
Dell Inspiron Desktops
Dell OptiPlex
Dell Precision Fixed Workstations
Dell Vostro Desktops
Dell XPS Desktops
Server, SAN and DAS:
Dell PowerEdge Tower Servers
PowerEdge Rack Servers
PowerEdge FX Series Modular Infrastructure
Dell PowerVault Structure
EqualLogic PS Series
Dell Storage MD Series
Dell Storage FS Series
See our Dell EMC page for more products.
Common causes of data loss on Dell storage systems.
There are many different causes of data loss in large server storage solutions; the data is no longer accessible due to a hardware or RAID error, human error (such as accidental deletion), or corrupted data.
Ontrack has recovered data from the following scenarios:
- Error on LUN Drives
- Formed or newly installed LUNs
- Damaged or deleted snapshots
- Damage to the Virtual Machine (VM) or accidental deletion
- Formatting or reinstalling the Virtual Machine
If you experience data loss on a Dell storage system, contact our specialists immediately to receive a free consultation. The first data recovery attempt is critical for saving your valuable data.
The Ontrack data recovery process
Four simple steps to get lost data back from your Dell device:
Consultation
Contact us 24/7/365 to get a free phone consultation. We will work with you to determine the most cost effective recovery solution and service level based on your specific needs.
Evaluation
Within 24 hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.
Recovery
With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.
Return
Once your data has been recovered, we’ll send it back to you on a brand new USB device, which is encrypted for security and shipped via next day delivery.
Service levels and pricing
Estimates for evaluations and recovery can vary depending on customer urgency, device type, capacity, number of files, transfer speeds, and complexity of the data loss situation.
Standard
Average of 7-10 business daysPriority
2-3 business daysEmergency
24/7 until completionOur initial consultation is always free. We work closely with our customers to provide an overview of our recommended course of action, the outlook for success, timing, and costs involved. Customers are never charged until they provide approval to proceed with the recovery work. Evaluation and recovery time estimates can vary depending on the device type, data capacity, number of files, transfer speeds, and complexity of the data loss situation.
The Ontrack data recovery process
We'll ensure that you are informed every step of the way so that you have complete peace of mind. You have our 100% support from initial consultation to job completion.
They don't call us the world leader for nothing. Join over a half million people and businesses who have trusted Ontrack to recover their data.
Dell Data Recovery Case Studies
Review Ontrack data recovery success stories on Dell devices.
Start your data recovery now with a free consultation.
Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.