Dell data recovery service experts

Ontrack is an authorised Dell ProSupport Partner and provides data recovery services for all Dell computers and storage devices. With over 30 years of experience, we can recover your data.

Trust Ontrack for Dell data recovery

Ontrack’s global R&D team has expert knowledge of Dell products, and has developed proprietary software tools to ensure that we can recover data from any Dell product.

With 17 labs and over 120 engineers throughout North America, Europe, Asia, and Australia, Ontrack is the world’s leading Dell data recovery provider. We perform over 50,000 successful data recoveries a year and deliver the highest level of recovery success and customer service.

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Dell data recovery experts

Data recovery for Dell customers

Benefits for Dell customers

  • 10% discount
  • Free shipping
  • No recovery, no fee policy
  • Data recovery work completed in a specialist cleanroom environment
  • Dedicated Data Services Representative to assist you with your recovery
  • Highly trained experts who’ve successfully recovered data from thousands of Dell computers and storage devices
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Data recovery for any Dell product

Ontrack has the expertise to recover data from all Dell products and virtually any data loss situation.

Our data recovery experts can recover inaccessible emails, pictures, contacts, videos, music, documents and other data types from Dell devices that have suffered file system corruption, physical damage and fire or water damage. If your data loss is time critical, please call us immediately for the best advice.

  

Laptops and tablets:

Dell Alienware

Dell Dimension

Dell Chromebook

Dell G-Series

Dell Inspiron

Dell Latitude

Dell Precision Mobile Workstations

Dell Vostro

Dell XPS

  

Desktops:

Dell Inspiron Desktops

Dell OptiPlex

Dell Precision Fixed Workstations

Dell Vostro Desktops

Dell XPS Desktops

  

Server, SAN and DAS:

Dell PowerEdge Tower Servers

PowerEdge Rack Servers

PowerEdge FX Series Modular Infrastructure

Dell PowerVault Structure

EqualLogic PS Series

Dell Storage MD Series

Dell Storage FS Series

See our Dell EMC page for more products.


Common causes of data loss

Common causes of data loss on Dell storage systems.

There are many different causes of data loss in large server storage solutions; the data is no longer accessible due to a hardware or RAID error, human error (such as accidental deletion), or corrupted data.

Ontrack has recovered data from the following scenarios:

  • Error on LUN Drives
  • Formed or newly installed LUNs
  • Damaged or deleted snapshots
  • Damage to the Virtual Machine (VM) or accidental deletion
  • Formatting or reinstalling the Virtual Machine

If you experience data loss on a Dell storage system, contact our specialists immediately to receive a free consultation. The first data recovery attempt is critical for saving your valuable data.


The Ontrack data recovery process

Four simple steps to get lost data back from your Dell device:

  

Consultation

Contact us 24/7/365 to get a free phone consultation. We will work with you to determine the most cost effective recovery solution and service level based on your specific needs.

 

Evaluation

Within 24 hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.

 

Recovery

With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.

 

Return

Once your data has been recovered, we’ll send it back to you on a brand new USB device, which is encrypted for security and shipped via next day delivery.


Service levels and pricing

Estimates for evaluations and recovery can vary depending on customer urgency, device type, capacity, number of files, transfer speeds, and complexity of the data loss situation.

Standard

Average of 7-10 business days

Priority

2-3 business days

Emergency

24/7 until completion

Our initial consultation is always free. We work closely with our customers to provide an overview of our recommended course of action, the outlook for success, timing, and costs involved. Customers are never charged until they provide approval to proceed with the recovery work. Evaluation and recovery time estimates can vary depending on the device type, data capacity, number of files, transfer speeds, and complexity of the data loss situation.

The Ontrack data recovery process

We'll ensure that you are informed every step of the way so that you have complete peace of mind. You have our 100% support from initial consultation to job completion.

They don't call us the world leader for nothing. Join over a half million people and businesses who have trusted Ontrack to recover their data.



   

Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organisation to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: 1800 316 658

1. Contact details

2. Shipping details

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