Hong Kong | English Locations

+852 5808 9606
Start Your Data Recovery
+852 5808 9606
Start Your Data Recovery
+852 5808 9606
Start Your Data Recovery
Data Recovery by Solution

Apple and MacOS Data Recovery

We recover lost, deleted, corrupt or damaged files from any Apple device. Receive a free evaluation of your media in under 24 hours. Your media will be collected for free from any Hong Kong location and you’ll get a fixed price quote for your data recovery. Fast, easy and absolutely no obligation.
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Retrieve your important messages, contacts and priceless photos and/or videos with Ontrack Hong Kong. If your data is lost or becomes inaccessible due to physical damage, we can help.

Our engineers have extensive experience in recovering lost data any situation, including smashed screens, broken connector ports, dead batteries and failed iOS upgrades. Over the past 30 years of recovering data, we’ve seen and recovered from it all.

Apple Data Recovery Services

Any Apple device, any MacOS version

Our specialists can recover data from any Apple device, including: iPhone, iPod Classic, iPod Nano, iPad, iPod Touch, and iPod Shuffle.

Mac System Recovery

Mac Pro

Mac Mini

MacBook

MacBook Air

MacBook Pro

iMac

G4

G3 and older

Apple TV

TimeMachine

Mac Server Recovery

Xserve

Xserve RAID

Xsan

OSX Server

Mac Application Recovery

iLife

iWork

Aperture

iPhoto

Logic Studio

Logic Express

Final Cut Studio

Final Cut Studio Pro

Microsoft Entourage

Apple Mail

Mac OperatingSystem Recovery

Mac OS 2.x - 10.x

Mac Server OS 10.x

Xsan 1.x - 2.x

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery by Ontrack

Common data loss causes on Apple devices

Ontrack Hong Kong engineers regularly recover data from all of the situations listed below.

Don't worry if your problem isn't listed; contact us for more information about how we can help you.

  • Volume is not HFS+
  • File system error
  • Physical damage to the storage device
  • Formatted hard drive
  • Corrupted data
  • Loss of RAID configuration
  • Lost or deleted data
  • And many more...

What Our Customers Say About Our Data Recovery Services

4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation
Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation
Evaluation

After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.

Data Recovery Data Recovery
Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return
Data Return

Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.

+852 5808 7353 Start Your Data Recovery

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

2-4 business days

Standard

Standard

5-7 business days

+852 5808 7353 Start Your Data Recovery

Frequently Asked Questions

How much does data recovery in Hong Kong cost?

The cost is dependent on the severity of the job and the device in which the data has been lost. We offer a free evaluation and a no-obligation quote, so you can be sure that we can recover your data before you decide to proceed.

I need mobile data recovery, can you help?

Yes. Our mobile technicians are experts in mobile data recovery. No matter if your smartphone has suffered physical or software damage, our team has the skills and knowledge to get your lost data back.

I’m looking for data recovery in Hong Kong, can you help?

Yes, we can provide you with a reliable data recovery service in Hong Kong. Ontrack is the world-leading data recovery specialist with over 35 years of experience in the field. You can trust Ontrack with your data.

How do backup files become damaged or corrupted?

Backup files can become corrupt in a number of ways:
  • Large backup files may become damaged while copying to other devices
  • Backups were accidentally or intentionally deleted
  • Files may be damaged during encryption

Can you recover data from a shredded hard drive or SSD?

If best practices are followed during data destruction, there is no way to recover data from a shredded hard drive or SSD, especially if data erasure software or a degausser (HDD) was used before shredding. However, if a drive was not erased before shredding and the equipment was not set up to create small enough pieces, a full memory chip might be knocked off an SSD without being destroyed, which can be recovered by a data recovery expert like Ontrack. Improper setup of a shredder/granulator could also lead to an entire disk platter being left intact after a drive is run through shredder set up for a much larger enterprise drive, but such an occurrence would be highly unlikely.

Resources from the Blog

August 28, 2022

Ontrack to the Rescue: Mac Data Recovery

First, There Was a Fire

August 28, 2022

The Main Issues with the MacBook Pros Embedded SSD

The new MacBook Pro has been released, and boy, does it look good! We’ve read the reviews, saved up the many, many penni

Related Data Recovery Services

Windows Recovery

Get a free evaluation before recovering lost data on a Windows device.

Linux Recovery

Recover data from Unix and Linux file systems with expert help.

iPhone & Android Recovery

Recover inaccessible data from any type of mobile phone or tablet.

Server Recovery

Get failed servers back up and running again and recover lost data.

RAID Recovery

Repair, recover, and reconstruct RAID data that has become inaccessible.

Ransomware Recovery

Rely on expert help to recover ransomware-encrypted data.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

40

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
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About

KLDiscovery Ontrack (H.K.) Limited, 148 Electric Road 12/F, Unit 1203A, North Point, Hong Kong (see all locations)

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