Data Recovery by Solution

Apple and MacOS Data Recovery

We recover lost, deleted, corrupt or damaged files from any Apple device. Receive a free evaluation of your media in under 24 hours. Your media will be collected for free from any Hong Kong location and you’ll get a fixed price quote for your data recovery. Fast, easy and absolutely no obligation.

Retrieve your important messages, contacts and priceless photos and/or videos with Ontrack Hong Kong. If your data is lost or becomes inaccessible due to physical damage, we can help.

Our engineers have extensive experience in recovering lost data any situation, including smashed screens, broken connector ports, dead batteries and failed iOS upgrades. Over the past 30 years of recovering data, we’ve seen and recovered from it all.

Apple Data Recovery Services

Any Apple device, any MacOS version

Our specialists can recover data from any Apple device, including: iPhone, iPod Classic, iPod Nano, iPad, iPod Touch, and iPod Shuffle.

Mac System Recovery

Mac Pro

Mac Mini


MacBook Air

MacBook Pro



G3 and older

Apple TV


Mac Server Recovery


Xserve RAID


OSX Server

Mac Application Recovery





Logic Studio

Logic Express

Final Cut Studio

Final Cut Studio Pro

Microsoft Entourage

Apple Mail

Mac OperatingSystem Recovery

Mac OS 2.x - 10.x

Mac Server OS 10.x

Xsan 1.x - 2.x

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Common data loss causes on Apple devices

Ontrack Hong Kong engineers regularly recover data from all of the situations listed below.

Don't worry if your problem isn't listed; contact us for more information about how we can help you.

  • Hard drive or SSD not recognized or inaccessible
  • Accidentally initialized disk
  • System errors
  • File or folder directory not found
  • Volume is not HFS+
  • File system error
  • Physical damage to the storage device
  • Formatted hard drive
  • Corrupted data
  • Loss of RAID configuration
  • Lost or deleted data
  • And many more...

What Our Customers Say About Our Data Recovery Services

TrustScore /5

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.



5-7 business days



2-4 business days



24/7 Until Completion

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.



In the business



Customers and growing



Of recovered data


Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

148 Electric Road 12/F, Unit 1203A, North Point, Hong Kong (see all locations)