As a Buffalo customer, you will receive:
- Free courier collection of your device
- Free evaluation of your Buffalo storage media
- Exclusive 10% discount off all data recovery services
- A dedicated Data Services Representative to help you every step of the way
- No risks and no hidden costs
- No data, no fee
- Access to expert engineers and over 30 years of data recovery expertise
Our data recovery process
Four simple steps to get your lost data back from any Buffalo device:
Contact us for a free phone consultation. We will work with you to determine the most cost-effective recovery solution and service level based on your specific needs.
Within 24 hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.
With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.
Once your data has been recovered, we’ll send it back to you on a brand new external hard drive, which is encrypted for security and shipped via next day delivery.
Data recovery process
From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.
When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.
Start your data recovery now with a free consultation
Contact our team of experts. Ontrack accommodates everyone – from the largest enterprise or government organisation to individuals and everyone in between.