Data Recovery from Power-Related Device Damage
Whether large or small, power surges and lightning strikes can result in major data loss. Rest assured that no matter the device, or the extent of damage, Ontrack’s experts are available 24/7/365 to help you get your data back.
Successful data recovery from any device.
As the world’s leader in data recovery, our R&D team is equipped with the knowledge and ability to address your data recovery needs in the event of an incident involving lightning, power surges or power outages, no matter the device or make and model.
Ontrack recovers data from devices damaged by lightning or power events, including:
Ontrack’s engineers are trained to provide services for devices damaged by lightning, power surges or power outages as quickly as possible by implementing a simple 4-step data recovery process:
Customer service representatives are available 24/7 to provide free flood damage data recovery consultations and a written quote estimation.
Ontrack’s experts will recommend the best data recovery solution after reviewing your flood damaged device. They will also follow up with a fixed-price quote and an outline of service levels and delivery schedules to help get your data back as quickly as possible within your time frame.
Once approved, your data will be recovered based on the service level you’ve chosen. You will be provided with a link to our secure portal, which allows you to track your data recovery status and view recoverable files.
Once data has been recovered from your flood damaged device, we’ll send it back to you saved on an encrypted external drive via next day delivery.
What should I do if my device is damaged in a lightning strike, power surge or power outage?
Losing crucial data can be devastating in any case, but there are a few tips to keep in mind to lessen the possibility of additional damage when you’ve experienced data loss from a lightning strike or power event.
- Do not try to operate a device that has been visibly damaged.
Trying to operate laptops, desktops and other devices that have been clearly damaged during a power event or lightning strike as you normally would may do more harm than good and render data unrecoverable.
- Avoid trying to use DIY data recovery software on broken devices.
Data recovery software is meant for use on devices with drives that are functioning properly; trying to run the software on a device that has been damaged by lightning, a power surge or a power outage could make recovering your data more difficult or, even worse, lead to irreversible damage.
- Contact a professional data recovery expert, immediately.
Truth be told, recovering data from damaged devices requires a unique set of skills. In cases where media has been burned or blown due to lightning or power events, it’s best to trust the experts with recovering any critical data.
- Create a natural disaster data recovery plan.
Having data readily available can make all the difference, so having a recovery plan in place in the event of an electrical surge or outage event is key. Keep your location in mind when estimating the opportunity for lightning and power surge or outage threats and align your information security policies with the risks accordingly. It’s also important to remember that there’s no time like the present to back up your data. A good backup strategy is a fail-safe way to ensure that all is not lost should your devices become exposed to large-scale water damage.
Lightning and Power Surge Data Recovery FAQ
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