Expert Apple data recovery services for Mac and iOS devices.

Ontrack is globally authorised by Apple to provide data recovery services for all Mac and iOS devices. Apple customers receive free shipping and free evaluations, plus a 10% discount on our data recovery services.

Ontrack and Apple data recovery

Ontrack is the world’s leading data recovery provider and has been authorised by Apple since 1999.

With 35 years of industry experience and 22 laboratories worldwide, we recover data in certified ISO 5 cleanroom environments from all types of media – hard drives, SSDs, fusion drives, Macs, iPhones, and iPads.

Start your recovery
Apple

Apple data recovery experts

Your benefits

As an Apple customer, you can benefit from:

  • An exclusive 10% discount on data recovery services
  • Free collection of your Apple device
  • Preservation of your Apple product warranty
  • Free comprehensive evaluations
  • No recovery, no fee policy
  • No hidden charges
  • Access to our expert Apple Certified Technicians
  • Complete end-to-end security and peace of mind

Expert Apple data recovery services

Ontrack can recover lost, deleted, corrupt, or damaged files from your iMac, MacBook, iPhone, iPad, Time Capsule, or any other Apple device.

Our team of data recovery experts include Apple Certified Macintosh Technicians (ACMTs) and Apple Certified iOS Technicians (ACiTs). They routinely recover inaccessible emails, texts, photos, contacts, videos and any other data types from Apple devices that have suffered file system corruption, physical damage, file deletion, liquid or fire damage. Ontrack’s global R&D team have specialist knowledge of Apple products and have developed hundreds of proprietary software tools to ensure that we can recover data from Apple’s entire line of products, including the latest models. Combined with years of experience, advanced software tools and industry partnerships, Ontrack’s engineering team is unrivalled in its capabilities, expertise, and success.

 

Any Apple device, any model

If you've lost data, contact our specialists immediately to receive a free consultation.

Mac Pro

Mac Mini

MacBook

Time Capsule

MacBook Air

MacBook Pro

iMac

Xserve

OSX Server

iPhone

iPad


Our data recovery process

Four simple steps to get lost data back from your Apple device:

  

Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

 

Evaluation

Within a 24 hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.

Recovery

With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.

 

Return

Once your data has been recovered, we’ll send it back to you on a brand new external USB device, which is encrypted for security and shipped via next day delivery.


How fast do you need your data back?

We understand the urgent need to recover data and offer service levels to meet your needs.

Standard

5-7 business days

Priority

Average of 2-3 business days

Emergency

24/7 until completion

Our initial consultation is always free. We work closely with our customers to provide an overview of our recommended course of action, the outlook for success, timing, and costs involved. Customers are never charged until they approve a documented path forward for their data recovery job. Estimates for evaluations and recovery can vary depending on customer urgency, device type, capacity, number of files, transfer speeds, and complexity of the data loss situation.

The data recovery process.

From initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software to handle data loss situation – from simple to the most complex and catastrophic.

Data Recovery Process

They don't call us the world leader for nothing. Join over a half million people and businesses who have trusted Ontrack to recover their data.


   

Start your data recovery now with a free consultation.

Contact our team of experts. Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

Additional comments

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +65 3158 5817

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