Tape restoration services for any tape format.

We can help you restore and extract data from archive tapes to meet even the strictest of deadlines, even if your tapes are corrupted, broken or inaccessible.

Our capabilities

We understand that modern IT departments are busy. When an urgent archive restore request comes in, the pressure can start mounting to turn it around quickly, amongst everything else! We can help you alleviate common tape restoration headaches and meet even the strictest of deadlines.

If you need to quickly restore information from your tape archives, we can help.

Targeted restores

Looking for a specific file? Our granular search capabilities enable you to restore exactly the data you need to the format of your choice.

Lightning speed

No matter how short the time frame, we can help you. We can work 24/7/365 to restore your data so you can meet even the tightest of deadlines.

Any tape type

We can recover and extract data from any tape media, regardless of the backup system that was originally used.

Cloud migration

We can prepare the extracted data, such as email, to formats ready for importing into your cloud environment.

How it works

We use a project based approach tailored to your exact requirements. A usual tape restoration project can include:

  • Recovery of inaccessible data
  • Replication and de-duplication
  • Catalogue and indexing reports for future data mapping
  • Development of custom software and tools
  • Conversion of your legacy media in a secure, efficient and cost effective manner
  • Accurate bit for bit copy of the source data, supplied back to you in the required format

All of these steps are flexible and can be adjusted to suit your needs, particularly when the delivery deadlines for data restores are very tight.

Any tape format

From reel-to-reel to the latest LTO tapes, we can cater for any type of magnetic storage, no matter how new or old the technology is.

Even if your media is damaged, our engineers can help using proprietary tape recovery techniques. Here are just some of the tape formats we support, in any generation. Can’t see yours? Don’t worry, we can still help you.

ReaderTapeTape Capacity
3500 Series
3500 MP Series5 to 700GB
AIT Series | SAIT Series
8mm (AIT)35 to 500GB
Oracle (formerly StorageTek)
9800 Series | 10000 Series
9800 Series
10000 Series
40 to 1,000GB
DLT Series | SDLT Series
DLT Series
SDLT Series
80 to 800GB
Tandberg Data
DAT Series | LTO Series
SLR Series | VXA Series
4mm, 8mm (MP)
Ultrium (generation 1-5)
38 to 6000GB
Quantum, HP, Sony
DDS Series | DAT Series
DDS 4 mm20 to 40GB
IBM, HP, Quantum, Sony
LTO Series
Ultrium (generation 1-6)200GB to 30TB

Any backup system.

Our expertise doesn’t end with tape; we also provide additional services to assist with the migration of backup systems:

ARCserve®Veritas NetBackupVeritas Backup ExecMicrosoft® Backup
Catalogic® DPXRetrospect®CommVault®Data Protector

We support any backup software, so if you don’t see yours here we can still assist you.

Your data security is our priority

We’re trusted by thousands of organisations every year with even the most sensitive data.

We can provide you with:

  • Full chain of custody
  • Strict security protocols
  • Data returned on encrypted media
  • Secure courier service
  • Disposal of end of life media to government standards
Tape restoration and recovery specialists

Tape restoration experts

Trust the tape experts

Ontrack can help you with any tape project, no matter how complex.

  • World leading data management services and software since 1985
  • International coverage with 33 office locations for multi-site / jurisdiction cases
  • 24/7/365 availability
  • Over 30 years of technical experience and R&D capabilities to solve even the most challenging tape situations
  • Proprietary software tools that work independently of backup infrastructure/software
  • Strict security policies with chain of custody if required

They don't call us the world leader for nothing. Join over a half million people and businesses who have trusted Ontrack to recover their data.

Get a free consultation

Find out how our tape solutions can help you take back control of your archive data.

Our team will contact you directly to discuss your requirements further.