Data Recovery Vancouver

The entire evaluation process is free and typically takes about four hours for us to provide an initial report.

Each data recovery is unique, and the completion time varies based on the complexity of the job. After the initial evaluation, we provide will you with an estimate of time for the completion of the service.

Upon completion, your recovered data can be downloaded via a secure Internet connection, or we will load it onto an encrypted external drive and ship it to you.

The free evaluation report provides you with an assessment of the job, including the potential for success, and also describes the possible challenges we might encounter.

No, Ontrack pays the cost of shipping to our facilities. For your convenience, we email you a prepaid shipping label to attach to your box. Simply drop it off with your local shipping office, or schedule a pickup at your location.

Our goal is to restore your files to as close to their original folder structure as possible. However, there are some cases where irreparable damage to the media or directory prevents us from delivering a perfect file structure. In these situations, we organize your recovered files by their file type such as spreadsheets, word processing, presentations, etc.

The free evaluation report will provide you an overview of the potential complexities and future success rate for data recovery.

The entire evaluation process is free, and we target a four-hour turnaround for the initial report.