Technology Partners

Data recovery for Kingston customers

Kingston customers receive a 10% discount on all data recovery services.

Contact our team of experts today to recover lost data from any Kingston device, no matter what the situation.


Your benefits

As a Kingston customer, you will receive:

  • Free courier collection of your device from any UK location
  • Free evaluation of your Kingston storage media
  • Exclusive 10% discount off all data recovery services
  • A dedicated Data Services Representative to help you every step of the way
  • No risks and no hidden costs
  • No data, no fee
  • Access to expert engineers and over 30 years of data recovery expertise

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data recovery for any Kingston device

We can help you recover lost data from your solid state drive, SD card or USB flash drive.

Solid state drives (SSDs)

Encrypted USB flash drives

USB flash drives

Memory cards

A2000 NVMe PCIe

DT Locker+ G3

DataTraveler G4

Canvas Focus CompactFlash


DT Vault Privacy

DataTraveler Micro 3.1

Canvas Go! Plus SD

DC1000B M.2 NVMe


DataTraveler MicroDuo 3C

Canvas Go! Plus microSD

DC1000M U.2 Enterprise


DataTraveler SE9 G2

Canvas React Plus SD

DC450R 2.5" Enterprise

DataTraveler 100 G3

DataTraveler SE9

Canvas React Plus microSD 

DC500 2.5" Enterprise

DataTraveler 70

DataTraveler microDuo 3.0 G2

Canvas Select Plus

KC2000 NVMe PCIe

DataTraveler 80

HyperX Savage

Canvas Select Plus microSD

KC2500 NVMe PCIe

DataTraveler DT20

Canvas Select SD

KC600 2.5" SATA

DataTraveler Elite G2

High-Endurance microSD


IronKey D300

Industrial-Temperature MicroSD UHS-I

IronKey S1000

Can't see your device or model listed? Don't worry, we can still help you. Contact our team today for assistance.

Why Ontrack?

Why Ontrack?

  • We are partnered with Kingston Technology
  • We've been recovering data since 1985
  • 22 state-of-the-art data recovery labs around the world
  • Over 500,000 successful data recoveries and counting
  • Over 1,400 years of combined data recovery experience
  • We offer different service levels depending on how quickly you'd like your data back
Kingston data recovery

Kingston data recovery

We understand that no two recoveries are the same and we can help you get your lost data back in almost any situation.

Your dedicated data recovery specialist will work with you to determine the best course of action for your Kingston Technology device.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery.

The Data Recovery Process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.



10 business days



Average of 3 business days



Average of 12-24 hours

Frequently Asked Questions

Does implementing SSD storage introduce difficulties for Microsoft SQL Server recovery?

Before making a move to an SSD-based SQL Server data stores, CTOs need to decide:
  • How great a risk SSD failure poses to SQL Server recovery operations.
  • Which technology provides the best balance of performance and reliability (SSD vs. HDD).
  • How to monitor the SSD drives on which logs are stored to assess health.
  • How to recover data from a failed SSD in the event of a disaster or drive failure.
It is also important to remember that the strongest feature of SSDs - a lack of moving parts - is also one of the greatest weaknesses. SQL data recovery from a failed SSD drive is an expert job, usually requiring professional assistance. Where platters could be removed and cloned from a traditional spinning disk in a cleanroom environment, SSD memory chips are typically harder to recover.Data recovery from SSD memory cells is possible, but it remains a complicated procedure. And because any SQL Server deployment needs to include data recovery provisions as part of its plan, CTOs and systems architects need to consider and mitigate the impact SSD outages can have on availability.

Are there any fees for Ontrack Tech Support?

Ontrack Tech Support is free, and available Monday - Friday from 7:30 am - 6:00 pm Central Standard Time (CST).

Will putting a bad hard drive in the freezer make it work?

Unfortunately, placing a hard drive into a freezer will not bring it back to life. This piece of advice was valid for hard drives manufactured roughly between 1989-1995 and was identified as a way to solve a unique problem known as "stiction.” The word stiction is derived from the words "static” and "friction” and was used to describe an issue where the read/write heads stuck to the platters preventing the motor from spinning. In theory, placing a hard drive into a freezer was meant to help free the stuck heads through the contraction of the metal components. As many people discovered, this wasn't always successful. Today, modern hard drives are manufactured differently from those early days, and stiction is an infrequent problem. With the massive amount of information available on the internet, the old "freezer trick” tip lives on even though it has no affect on modern hard drives.

Does recovering data from an SSD require a specialized environment like a cleanroom?

SSDs do not need to be opened inside a cleanroom. Unlike common hard drives that contain spinning platters sealed inside an enclosure, SSDs have no moving parts but are still susceptible to other types of failures.

Does using drive wiping software damage an SSD?

Typically, drive wiping software does not damage an SSD drive; however, it might cause the NAND flash cells to wear out faster.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.



In the business



Customers and growing



Of recovered data


Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack Limited, Nexus, 25 Farringdon Street, London, EC4A 4AB, United Kingdom (see all locations)