Ontrack’s data recovery services can assist you in recovering lost, deleted, corrupt or damaged files from any version of your Microsoft® Windows® operated desktop, laptop, server, smartphone or tablet.

Data recovery for Microsoft Windows

Our trained engineers can recover lost messages, pictures, contacts, music and files from Microsoft devices that have experienced a data loss.

We can recover lost data from any situation, including:

  • Physical failures (water damage, fire damage, dropped, knocked...)
  • Logical failures (deleted data, accidental reformat, virus, corruption...)
Microsoft

Microsoft data recovery experts

Why choose Ontrack?

  • State of the art tools: We can recover lost data from a variety of logical issues such as deleted data and Microsoft Windows corruption.
  • Expert recovery solutions: The most experienced engineers and the largest R&D team in the industry work together to offer you the highest quality service available.
  • Retain your warranty: We are authorised by many Microsoft Windows operated hardware vendors to unseal their hard disk drives for recovery purposes, without voiding the manufacturer’s warranty.
+44 (0)1372 741 999

 

Microsoft data recovery specialists

Ontrack is capable of recovering deleted data from all Microsoft Windows and Microsoft Office versions. We have recovery experience in:

  • Overwritten Word and Excel files
  • Viruses
  • Accidental deletions
  • System crashes
  • System corruptions
  • Formatting errors
  • And more

Ontrack offers dedicated extraction and recovery solutions for Microsoft Exchange and SharePoint.

We also offer specialised database recovery solutions for Microsoft SQL server.


DIY data recovery

If your storage device is working properly and without signs of physical damage, DIY data recovery can be an option.

Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.

Learn more about DIY recovery
Ontrack EasyRecovery for Windows

The data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

Join over a half million people and businesses who have trusted Ontrack to recover their data.



We’ll collect your device and perform an evaluation, free of charge

Data recovery for single drives start from £399 + VAT, and for smartphone from £400 + VAT. The final price will be determined at the end of the evaluation, according to the complexity of the work involved and the urgency required.

To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD) is four hours*, and within 24 hours for RAID systems*. Other media, such as mobile phones do not require an evaluation to provide an accurate quotation.

*These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or if you need further assistance, please contact us on +44 (0)1372 741 999.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

1. Contact details

2. Shipping details

Would you like to start your FREE evaluation and arrange a FREE pick up?:
Complimentary shipping is not available in your country.
By submitting this form you acknowledge that:
  • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Global House, 1 Ashley Avenue, Epsom, Surrey, KT18 5AD.
  • If we are unable to recover your data or you do not go ahead with the recovery, we are able to securely destroy your media. If you would like it returned to you the cost would be £9.60 (inc. VAT) for UK shipping.
  • You authorise Ontrack to begin the evaluation immediately. You have a period of 14 days in which to cancel the evaluation. In order to cancel, please email or call Ontrack.