Losing data can be extremely stressful and worrying. If you find yourself in this situation and you’re based in Cardiff, contact Ontrack.

With over 35 years’ experience in data recovery and data erasure, Ontrack is the company to trust with your critical data. 

The data recovery experts in Cardiff

If you’ve fished your phone out of Cardiff Bay or come home from work to an iPad that won’t turn on, the data recovery team at Ontrack can help. With labs around the world, Ontrack has the expertise and knowledge to help with any data loss situation. No matter the type of device – RAID, hard drive, SSD, USB stick, virtual machine, laptop, mobile phone – Ontrack will work with you to ensure the best outcome. 

What can we recover for you today?

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Ontrack Cardiff offers the following services and solutions:

Hard drive recovery

Hard drives come in all shapes and sizes. No matter the make or model, if you can no longer access your data on a hard drive, Ontrack’s hard drive recovery service can help you. We have close relationships with the main hard drive manufacturers, so we can work on your hard drive without breaking the warranty. 

SSD recovery

SSD data recovery can be a complex process, so your choice of data recovery specialist should be a wise one. Trust the world leaders in data recovery and contact us today to recover your data from an SSD. 

Ransomware recovery

Not being able to access critical data due to a ransomware attack can cause total chaos in an organisation. With ransomware attacks becoming more prevalent, it’s important that you have a data recovery provider with the expertise to recover your data from any ransomware attack. Whether a single computer is infected or your entire system, contact us today to see how we can help. 

Tape recovery

Damaged tapes? Missing data? Don’t panic! Ontrack’s tape recovery service can help you recover data where others can’t. Ontrack has the software to recover data no matter the tape media or infrastructure. No tape recovery is too complex for the leading data recovery company. 

Smartphone recovery

If you’ve lost data from an Android or an iOS device, Ontrack can help you recover it quickly and efficiently. No matter if the phone is suffering from physical or logical damage, Ontrack’s mobile technicians have the experience and knowhow to recover your data.  

RAID recovery

Data loss from a RAID can occur at any time and can be catastrophic for an organisation when it does. If you suspect a RAID array failure, contact the experts at Ontrack who will work with you to get your data back as quickly as possible. 

Virtual recovery

If you find yourself in a position where you need virtual recovery, Ontrack can work with you to recover your data as quickly as possible. We work with our clients and the equipment manufacturer to recover the maximum amount of data in the shortest amount of time. 

Data erasure

The secure erasure of data is vital to ensure that sensitive data doesn’t get into the wrong hands. Data breaches don’t only result in financial punishments for organisations, but also reputational damage that may never be repaired. Ontrack’s data erasure and destruction services ensure that all data is securely destroyed from hard drives, SSDs and tapes. 

The data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

Data recovery services in Cardiff

Get your lost data back in four easy steps.

No upfront fees, no hidden costs, no data no fee.


Call us 24/7/365 for a free consultation. We will help you determine the most cost effective recovery solution based on your needs. We'll also collect your device for free from any location in Milton Keynes or Buckinghamshire.


Within a few hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.


With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.


Once your data has been recovered, we’ll send it back to you on a brand new external hard drive, which is encrypted for security and shipped via next day delivery.

Data recovery software options

If your device is suffering from logical damage, data recovery software is a great solution. Cost-effective and efficient, Ontrack EasyRecovery software will allow you to recover your data quickly and simply. Find out more. 

Learn more about data recovery software
Data recovery software

Frequently asked questions

I’m looking for data recovery near me, can you help?

How much does data recovery in Cardiff cost?

How long does the free evaluation take?

Is there a charge for shipping?

Milton Keynes data recovery experts

Ontrack Data Recovery

We offer free device collections from any location in Cardiff and the surrounding areas

Phone: +44 (0)1372 741 999

Web:  ontrack.com/en-gb

    Why choose Ontrack Cardiff?

    It can be a confusing experience choosing a data recovery company. Many data recovery providers claim to be world leaders; here are some facts about us that should help you make your choice.

    1. Ontrack is the oldest and largest data recovery company in the world. We performed the world’s first data recovery way back in 1987 and have been building on that experience and expertise ever since.
    2. Ontrack offers completely transparent and honest pricing and services. The prices we quote are all-inclusive and are the most you will ever pay for a data recovery through us. We do not have any hidden fees, or escalated pricing for “difficult” or “special” cases.
    3. Ontrack has unrivalled resources in the data recovery market. In addition to a team of local, data recovery experts, we have a worldwide network of hundreds of engineers and developers ready to assist if required.
    4. We’ve seen your problem before. Worldwide, Ontrack complete over 50,000 recoveries every year – from memory cards right up to the most complex Enterprise Data Storage systems. No matter what your issue is, or how you’ve lost your data, we’ve seen it before and can give you the very best chance to recover your data.
    5. Every week, we recover data from media that other companies have deemed unrecoverable. The first attempt at data recovery is generally the best chance you have at recovering your data, so bring it to the people who can get it back the first time.

    Unbeatable customer service

    All of our customers, both domestic and commercial, receive the same high standard of professional service and expertise. We provide every device, whether it be for personal or business use, the same level of support for a data recovery solution.

    Fast turnaround

    Get an evaluation completely free of charge, within four hours. You’ll then get a fixed price quote for your recovery and a choice of service levels, depending on how quickly you need your data back. Our emergency service can get your data recovered within just 12-24 hours.

    Expert knowledge

    Ontrack has successfully completed over 500,000 data recoveries around the world since 1987. We are the largest and most experienced data recovery company in the world, trusted by thousands of companies and individuals every year.

    Join over a half million people and businesses who have trusted Ontrack to recover their data.

    Start your data recovery now with a free consultation.

    We'll collect your device and perform an evaluation, free of charge.

    Data recovery for single drives and smartphones starts from £600.00 (inclusive of VAT). The final price will be determined at the end of the evaluation, according to the complexity of the work involved and the urgency required.

    To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD) is four hours*, and within 24 hours for RAID systems*. Other media, such as mobile phones do not require an evaluation to provide an accurate quotation.

    *These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or for further assistance, please contact us on +44 (0)1372 741999.

    Step 1

    Device Type
    Step 2

    Data Loss Reason
    Step 3

    Details & Evaluation

    What type of device do you need data recovery for?

    What is the main reason for your data loss?

    What data is most important to you? Additional comments?

    * The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

    1. Contact details

    2. Shipping details

    Would you like to start your FREE evaluation?:
    Complimentary shipping is not available in your country.
    By submitting this form you acknowledge that:
    • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Nexus, 25 Farringdon Street, London EC4A 4AB.
    • You authorise Ontrack to begin the evaluation immediately. During the free evaluation, you can cancel at any time. Full details for cancellation and your rights are set out in our Terms and Conditions. In order to cancel, please email or call Ontrack using the contact details provided or use the model cancellation form on our website.
    • If you choose to cancel the evaluation or decide not to proceed with the recovery after the evaluation, and would like your device returned, we will ship back to you for £20.00 (inc. VAT) for UK mainland shipping (next day service). Other delivery costs may vary. If you choose to go ahead and we cannot recover your data, we will return your device free of charge. Alternatively, we can securely destroy your media.

    For information on how we collect, process and retain your personal data, please see our Privacy Policy.