Based in London? Looking for an efficient, reliable data recovery service? Look no further!
Ontrack are the data recovery experts, helping individuals and companies in and around London recover lost data from all types of media and devices. We are a global company with over 30 years experience; you can trust us to get your data back.
London data recovery services
Whether you dropped your laptop down an escalator at Kings Cross or smashed your phone on the cobblestone streets of Covent Garden, data loss can happen at any time. Ontrack can help recover your data, no matter what the situation or where in London you are located.
At Ontrack, we help customers and businesses across London recover lost data from hard drives, SSDs, smartphones, RAID arrays, USB memory sticks, laptops, tapes and more. We understand that when your data is lost, time is of the essence. Our London data recovery service is fast, effective and affordable.
The data recovery process
From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.
When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.
Data recovery services in London
A transparent, four step process to get your lost data back.
No upfront fees, no hidden costs, no data no fee.
Consultation
Call us 24/7/365 for a free consultation. We will help you determine the most cost effective recovery solution based on your needs. We'll also collect your device for free from any location in or around London.
Evaluation
Within a few hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.
Recovery
With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.
Return
Once your data has been recovered, we’ll send it back to you on a brand new external hard drive, which is encrypted for security and shipped via next day delivery.
KLDiscovery
Address: Nexus, 25 Farringdon Street, London EC4A 4AB
Phone: +44 (0)1372 741 999
Hours of operation:
- Monday - Friday: 8am - 5pm
- Saturday - Sunday: Closed
Please note: This location can be visited by appointment only.
Unbeatable customer service
All of our customers, both domestic and commercial, receive the same high standard of professional service and expertise. We provide every device, whether it be for personal or business use, the same level of support for a data recovery solution.
Fast turnaround
Get an evaluation completely free of charge, within four hours. You’ll then get a fixed price quote for your recovery and a choice of service levels, depending on how quickly you need your data back. Our emergency service can get your data recovered within just 12-24 hours.
Expert knowledge
Ontrack has successfully completed over 500,000 data recoveries around the world since 1987. We are the largest and most experienced data recovery company in the world, trusted by thousands of companies and individuals every year.
Frequently asked questions

Join over a half million people and businesses who have trusted Ontrack to recover their data.
Start your data recovery now with a free consultation.
We'll collect your device and perform an evaluation, free of charge.
Data recovery for single drives and smartphones starts from £600.00 (inclusive of VAT). The final price will be determined at the end of the evaluation, according to the complexity of the work involved and the urgency required.
To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD) is four hours*, and within 24 hours for RAID systems*. Other media, such as mobile phones do not require an evaluation to provide an accurate quotation.
*These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or for further assistance, please contact us on +44 (0)1372 741999.