Based in London? Looking for an efficient, reliable data recovery service? Look no further!

Ontrack are the data recovery experts, helping individuals and companies in and around London recover lost data from all types of media and devices. We are a global company with over 30 years experience; you can trust us to get your data back.

London data recovery services

Whether you dropped your laptop down an escalator at Kings Cross or smashed your phone on the cobblestone streets of Covent Garden, data loss can happen at any time. Ontrack can help recover your data, no matter what the situation or where in London you are located.

At Ontrack, we help customers and businesses across London recover lost data from hard drives, SSDs, smartphones, RAID arrays, USB memory sticks, laptops, tapes and more. We understand that when your data is lost, time is of the essence. Our London data recovery service is fast, effective and affordable.


What can we recover for you today?


Hard drive


SSD


Server


Tape


Desktop


Laptop


Mobile


Cloud


Virtual


RAID


Apple


CCTV DVR

The data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

Data recovery services in London

A transparent, four step process to get your lost data back.

No upfront fees, no hidden costs, no data no fee.

Consultation

Call us 24/7/365 for a free consultation. We will help you determine the most cost effective recovery solution based on your needs. We'll also collect your device for free from any location in or around London.

Evaluation

Within a few hours of receiving your device, our engineers will inspect your device for free. You will receive a fixed price quote for the recovery work, including an overview of service levels and timeframes.

Recovery

With your approval, our expert engineers will recover your data using proprietary tools and techniques. The recovery time will depend on your chosen service level and the complexity of the work involved.

Return

Once your data has been recovered, we’ll send it back to you on a brand new external hard drive, which is encrypted for security and shipped via next day delivery.


KLDiscovery

Address: Nexus, 25 Farringdon Street, London EC4A 4AB

Phone: +44 (0)1372 741 999

Hours of operation:

  • Monday - Friday: 8am - 5pm
  • Saturday - Sunday: Closed

Please note: This location can be visited by appointment only.

Unbeatable customer service

All of our customers, both domestic and commercial, receive the same high standard of professional service and expertise. We provide every device, whether it be for personal or business use, the same level of support for a data recovery solution.

Fast turnaround

Get an evaluation completely free of charge, within four hours. You’ll then get a fixed price quote for your recovery and a choice of service levels, depending on how quickly you need your data back. Our emergency service can get your data recovered within just 12-24 hours.

Expert knowledge

Ontrack has successfully completed over 500,000 data recoveries around the world since 1987. We are the largest and most experienced data recovery company in the world, trusted by thousands of companies and individuals every year.

Frequently asked questions

I’m looking for data recovery in London, can you help?

I’m looking for mobile data recovery near me, can you help?

What is the cost of an evaluation?

How long does the data recovery service take?

How will my recovered data be returned to me?

What information is included in the free evaluation report?

Is there a charge for shipping?

Do you provide RAID data recovery in London?

How much does data recovery in London cost?

London data recovery services

Join over a half million people and businesses who have trusted Ontrack to recover their data.



We'll collect your device and perform an evaluation, free of charge.

Data recovery for single drives and smartphones starts from £478.80 (inclusive of VAT). The final price will be determined at the end of the evaluation, according to the complexity of the work involved and the urgency required.

To begin, start by clicking on the type of media from which you need data recovered. The evaluation time for single hard drives (HDD and SSD) is four hours*, and within 24 hours for RAID systems*. Other media, such as mobile phones do not require an evaluation to provide an accurate quotation.

*These are typical time frames and apply within normal business hours (Monday to Friday, 9am to 5pm). For an out of hours, emergency service, or for further assistance, please contact us on +44 (0)1372 741999.

Step 1

Device Type
Step 2

Data Loss Reason
Step 3

Details & Evaluation

What type of device do you need data recovery for?

What is the main reason for your data loss?

What data is most important to you? Additional comments?

* The free evaluation may not be possible. Please contact us or enter your details and we will contact you as soon as possible. In case of assistance please call: +44 (0)1372 741 999

1. Contact details

2. Shipping details

Would you like to start your FREE evaluation?:
Complimentary shipping is not available in your country.
By submitting this form you acknowledge that:
  • The free evaluation will be completed by KLDiscovery Ontrack Ltd (trading as Ontrack), Nexus, 25 Farringdon Street, London EC4A 4AB.
  • If you choose not to go ahead with the recovery after the evaluation, and would like your device returned, we will ship back to you for £9.60 (inc. VAT) for UK mainland shipping (next day service). Other delivery costs may vary. If you choose to go ahead and we cannot recover your data, we will return your device free of charge. Alternatively, we can securely destroy your media.
  • You authorise Ontrack to begin the evaluation immediately. During the free evaluation, you can cancel at any time. If you are a consumer and place an order, you have a period of 14 days in which to cancel the Order but you acknowledge that your right to cancel will be lost if Ontrack completes the evaluation before your notice to cancel is received. Full details for cancellation and your rights are set out in our Terms and Conditions. In order to cancel, please email or call Ontrack using the contact details provided or use the model cancellation form on our website.

For information on how we collect, process and retain your personal data, please see our Privacy Policy.